At a Glance
- Tasks: Join our Business Support team to assist with workflows and administrative duties.
- Company: PM+M, a vibrant and award-winning firm of Chartered Accountants.
- Benefits: 25 days holiday, flexible working, and extensive learning opportunities.
- Other info: Flexible working practices and a supportive culture for personal development.
- Why this job: Be part of a dynamic team and make a real impact in client service.
- Qualifications: Experience in professional services and a passion for great client service.
The predicted salary is between 25000 - 32000 £ per year.
An opportunity has arisen to join the Business Support team, providing assistance to the wider firm with workflows and other administrative duties, and being a Business Support Champion for the Cloud Accounting team. This role will be based in Blackburn, but will require working one day per week in the Bury office.
Who we are looking for:
This is an ideal opportunity for an established office support candidate, working as part of a wider support team, in a fast-paced role with an eye for detail; someone who is always keen to take on new tasks and use their initiative. You will need to provide excellent service to clients, in accordance with the firm's values, procedures, prevailing legislation, and good professional practice so as to meet or exceed clients' expectations and needs.
What the role involves:
- To undertake administrative duties for the wider firm including all client facing administration and client take on procedures.
- To generate letters and prepare final signed account packages to send to clients.
- To assist with mail shots and ad-hoc projects.
- To provide support with printing, photocopying and binding.
- Undertake any other administration duties required to support the efficient operation of the team.
- To assist on reception during busy periods, periods of sick leave and holidays.
- Opportunity to build up to undertaking some PA duties as the role progresses.
- Working closely with the Cloud Accounting team as a Business Support Champion to enhance administration efficiencies and client service.
- Managing email inboxes for the Cloud Accounting Director and Partner.
Your development:
We provide a complementary range of learning opportunities to ensure that you maximise your potential in areas such as becoming a trusted adviser, how to network, presentation skills etc with opportunities for progression around the firm. These will comprise personal effectiveness as well as your technical skills. We have 6 monthly performance review conversations to ensure your development is on track, as well as optional monthly 1-2-1s. You will also have the opportunity to work with a mentor. We also encourage you to get involved in wider firm initiatives and have your say on how we can progress on our journey towards being the best North-West firm of finance professionals.
Your attributes:
As well as some relevant experience in a professional services firm, we'd like you to be:
- Keen to play an active role in a dynamic team and willing to contribute to the success of the team and the firm as a whole.
- Passionate about providing great client service.
- Great at communicating with people at all levels - face to face and in writing.
- Positive and good at using your initiative.
- Good at working under pressure.
- Motivated and well organised, with high levels of attention to detail.
You will have worked in a similar professional services environment, or even an Accountancy Practice.
About PM+M:
We are a vibrant, dynamic and award-winning firm of Chartered Accountants and business advisers, with offices in Blackburn and Bury and a hub in Burnley, covering East Lancashire, Greater Manchester and beyond. Our vision is to be the best North West firm of finance professionals and we want great people to join our team and help us do that. We are proud of our inclusivity and diversity, encouraging people to be the best they can be and to be involved, no matter their level of experience or role.
We are a member of Praxity, the 7th largest global accountancy association and the largest association of independent firms. Being part of Praxity allows us to have strong international connections and a great source of secondment opportunities. Joining the PM+M team will help take your career to the next level. You will be joining a values led organisation with a unique culture where you will be encouraged to take ownership of your own development and achieve your career goals.
We understand that we thrive when we help our clients succeed and that is our core purpose. We also understand that, to do that, our people need to succeed and be happy and fulfilled. Everyone is different and has different hopes and dreams and different personal circumstances at different stages of their lives. Our task is to listen to you, understand what you want to achieve next and then work with you to help you get there. Our working practices are really flexible, based on high degrees of trust and empowerment and can flex to suit your circumstances and needs.
In addition to competitive salaries, here's what our market leading benefits packages look like:
- 25 days' holiday per annum + bank holidays.
- Office closedown over Winter Break.
- Flexible Easter Break, to account for other religious festivals.
- On site free parking.
- Employer pension contribution of 8%.
- Death in service life cover of 4 x salary.
- Income protection scheme.
- Weekly flexi time.
- Agreed overtime.
- Family friendly policies including enhanced maternity, paternity, adoption and shared parental pay.
- Flexible benefits (salary sacrifice) scheme including a range of benefits such as private medical insurance, extra holidays, electric car scheme etc.
- Hybrid working.
- Full technical and soft skills training and support.
- Recruitment incentive scheme.
- Cycle to work scheme.
- Employee well-being portal.
- Access to the WeCare app that offers health, well-being, financial and legal support.
- Dress for your day policy and dress down Fridays.
- Paid sick leave.
- Extensive learning & development opportunities and study support.
- Firm wide success bonus based on the achievement of certain financial metric(s).
- Access to Dashlane password manager for you + 9 of your family and friends.
- Fee-free service to whole of market mortgage and insurance advice.
- Access to Able Futures support, a Mental Health Support Service.
Business Support Team Member in Blackburn employer: PM+M
PM+M is an exceptional employer that prioritises employee growth and well-being, offering a vibrant work culture in Blackburn with flexible working arrangements and a strong commitment to inclusivity. With extensive learning opportunities, competitive benefits, and a supportive environment, employees are encouraged to take ownership of their development while contributing to the firm's vision of being the best finance professionals in the North West.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Team Member in Blackburn
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how your skills align with their needs. This will help you stand out as someone who genuinely wants to be part of the team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our firm.
We think you need these skills to ace Business Support Team Member in Blackburn
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Business Support Team Member role. Highlight your relevant experience in office support and any specific skills that match what we're looking for, like attention to detail and client service.
Show Your Personality:We love seeing a bit of personality in applications! Don’t be afraid to let your enthusiasm for the role shine through. Share why you’re passionate about providing great client service and how you can contribute to our dynamic team.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. Remember, we appreciate good communication!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at PM+M
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Business Support Team Member role. Familiarise yourself with the key responsibilities like client administration and supporting the Cloud Accounting team. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Initiative
Since the job requires someone who is keen to take on new tasks, prepare examples of when you've used your initiative in previous roles. Whether it was streamlining a process or taking charge of a project, these stories will demonstrate your proactive attitude and fit for the dynamic team.
✨Communicate Clearly and Positively
As communication is key in this role, practice articulating your thoughts clearly. Be ready to discuss how you've effectively communicated with clients or colleagues in the past. A positive attitude during the interview will also reflect your ability to provide excellent client service.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the firm’s culture, development opportunities, and how the Business Support team collaborates with other departments. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
