At a Glance
- Tasks: Manage strategic retail accounts and drive revenue growth through consultative relationships.
- Company: Join PMC, a leading tech company empowering retailers with innovative solutions.
- Benefits: Hybrid work model, career development opportunities, and a collaborative culture.
- Other info: Be part of a dynamic team focused on innovation and customer success.
- Why this job: Make a real impact in the retail tech sector while advancing your career.
- Qualifications: Proven experience in technology account management and strong consultative sales skills.
The predicted salary is between 50000 - 65000 £ per year.
Senior Account Manager
Location: Abingdon, Oxfordshire (Hybrid)
Department: Sales
Reports to: Head of Account Management
About PMC
PMC empowers retailers and brands with technology services that balance legacy support and modern innovation. With over 20 years' experience and more than 500 experts operating globally, we help our customers transform and optimise their technology through consulting, engineering, managed services and innovative platform solutions.
As we continue to grow, we're looking for an ambitious Senior Account Manager to develop some of our most strategic retail customer relationships, identifying opportunities to expand our services and deliver measurable business value.
The Role
As a Senior Account Manager, you will own a portfolio of strategic retail accounts, building trusted relationships with senior stakeholders and driving revenue growth through a consultative approach.
Working closely with our Consulting, Managed Services, Engineering and Solutions and Technology teams, you'll identify customer challenges, develop growth strategies and position PMC's capabilities to help customers achieve their business objectives.
This is an exciting opportunity for someone with a strong background selling technology services into the retail sector who is looking to accelerate their career within a fast-growing technology business.
Key Responsibilities
- Manage and develop a portfolio of strategic retail accounts.
- Build trusted relationships with senior customer stakeholders including CIOs, CTOs, IT Directors, Digital Directors and Heads of Technology.
- Develop and execute account growth plans to maximise revenue opportunities.
- Identify, qualify and convert opportunities across:
- Managed Services
- Professional Services
- Graphene solutions
- Engineering Services
- Work collaboratively with Consulting, Delivery and Technical teams to develop compelling customer propositions.
- Lead commercial discussions including proposals, pricing and contract negotiations.
- Drive account retention and customer satisfaction while increasing wallet share.
- Understand customers' technology roadmaps and proactively identify opportunities to support future transformation initiatives.
- Maintain accurate sales forecasts and pipeline within CRM.
- Represent PMC at customer meetings, industry events and networking opportunities.
- Work with Marketing on customer campaigns, case studies and account-based marketing initiatives.
About You
You’ll be an experienced technology account manager who enjoys developing long-term customer relationships and identifying opportunities to help customers solve complex business challenges.
You’ll combine commercial awareness with a consultative approach and have a genuine passion for the retail technology sector.
Essential Experience
- Proven experience managing and growing strategic customer accounts.
- Experience selling technology services into the retail sector.
- Strong consultative sales and solution-selling experience.
- Experience selling one or more of the following:
- Managed Services
- Professional Services
- Software Engineering
- Cloud Services
- Digital Transformation
- Technology Consulting
- Track record of consistently achieving or exceeding revenue targets.
- Experience engaging with senior decision makers and executive stakeholders.
- Excellent commercial negotiation skills.
- Strong presentation and proposal development skills.
- Ability to work collaboratively across technical and delivery teams.
Desirable
- Experience within retail technology or commerce platforms.
- Knowledge of cloud technologies (Azure, AWS or Google Cloud).
- Experience selling application support, platform services or software engineering.
- Familiarity with enterprise retailers and omnichannel environments.
Why Join PMC?
You’ll join a collaborative, ambitious organisation that is investing in growth and innovation. We offer the opportunity to work with leading retailers, build long-term customer partnerships and play a key role in expanding our technology services business.
You’ll work alongside experienced consultants, engineers and delivery specialists while developing your own career in an organisation that values expertise, innovation and customer success.
Senior Account Manager in Abingdon employer: PMC Commerce
At PMC, we pride ourselves on being an excellent employer that fosters a collaborative and ambitious work culture. Located in Abingdon, Oxfordshire, our hybrid working model allows for flexibility while you engage with leading retailers and develop long-term partnerships. We are committed to employee growth, offering opportunities to work alongside experienced professionals in a fast-growing technology business that values innovation and customer success.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager in Abingdon
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Senior Account Manager at PMC Commerce, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including PMC Commerce. Tailor your message to explain why you’re drawn to them and how you can contribute as a Senior Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Senior Account Manager in Abingdon
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for PMC Commerce:When writing your cover letter, make sure to tailor your message specifically for PMC Commerce. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at PMC Commerce
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show PMC Commerce that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show PMC Commerce that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with PMC Commerce’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
