At a Glance
- Tasks: Lead service delivery for key accounts and ensure top-notch performance.
- Company: PMC Commerce, a dynamic player in the service delivery sector.
- Benefits: Competitive pay, flexible working arrangements, and a chance to enhance your skills.
- Other info: Join a fast-paced environment with opportunities for growth and development.
- Why this job: Be the go-to person for clients and make a real difference in service quality.
- Qualifications: Experience in service delivery management and strong relationship-building skills.
The predicted salary is between 60750 - 74250 Β£ per year.
PMC Commerce is seeking an experienced Service Delivery Manager for a 6-month fixed term contract in the United Kingdom. You will own the end-to-end delivery of services for nominated customer accounts, ensuring performance against SLAs and alignment with contractual commitments.
You will act as the primary service contact for clients, lead relationships with stakeholders, and collaborate with internal teams and third-party suppliers to resolve issues, drive service improvements, and support.
Contract Service Delivery Lead for Key Accounts in Abingdon employer: PMC Commerce
At PMC, we pride ourselves on being an excellent employer that fosters a collaborative and ambitious work culture. Located in Abingdon, Oxfordshire, our hybrid working model allows for flexibility while you engage with leading retailers and develop long-term partnerships. We are committed to employee growth, offering opportunities to work alongside experienced professionals in a fast-growing technology business that values innovation and customer success.