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For Companies At a Glance
- Tasks: Lead and develop a high-performing service team in heavy plant machinery.
- Company: Global engineering manufacturer with a focus on heavy material handling equipment.
- Benefits: Competitive salary, car allowance, bonus, family medical insurance, and pension.
- Why this job: Shape the region's performance and drive commercial growth in a dynamic environment.
- Qualifications: Engineering qualification and experience managing field-based service teams.
- Other info: Ideal for leaders who value autonomy and customer service excellence.
The predicted salary is between 56401 - 64000 ÂŁ per year.
A global engineering manufacturer in the heavy material handling plant equipment sector is hiring in its UK service leadership team and is now recruiting a Regional Service Manager for the Central Region. The area primarily covers central England and Wales.
If you’re an experienced service leader who thrives on developing people, improving performance, and driving commercial growth, this is a role with real influence, autonomy, and long‑term progression.
The Opportunity
You’ll lead a team of Field Service Engineers delivering maintenance, repairs, upgrades, and contract support for heavy material handling equipment used in demanding industrial and port environments. You will be field-based, with regular visits to our UK HQ in the Midlands. Your focus will be to:
- Lead, coach, and develop a high‑performing regional service team
- Drive service sales growth across digital solutions, upgrades, refurbishments, and contracts
- Ensure service delivery excellence, customer satisfaction, and safe working practices
- Manage regional performance, costs, planning, and resource allocation
- Build strong relationships with customers, suppliers, and internal teams
- Support wider business strategy and translate it into regional action
- Maintain a strong sales pipeline and achieve agreed revenue and margin targets
This is a hands‑on leadership role where you’ll shape the region’s performance and play a key part in the UK service operation.
What You’ll Bring
Essential:
- Engineering qualification
- Experience managing a field‑based service team
- Background in service delivery within heavy equipment, plant, materials handling, or similar
- Strong commercial awareness and proven sales experience
- Excellent people management skills, including ER, investigations, and performance management
- Customer‑focused mindset and ability to build strong relationships
- Strong problem‑solving, communication, and influencing skills
- High IT literacy, analytical capability, and a structured approach to planning
Preferred:
- Knowledge of UK employment law
- Experience with heavy materials handling plant equipment
- Proven leadership in a technical service environment
Package & Benefits
- Salary: ÂŁ56,401.44
- Car Allowance: ÂŁ9,000
- Additional Car Allowance: ÂŁ1,800 (paid immediately due to expected mileage)
- Bonus: 10% (subject to individual targets)
- Private Medical Insurance: Family cover
- Pension: 5% employee / 5% employer via salary sacrifice
- Permanent, full‑time role with a global leader
Who This Suits
- Has led service teams in heavy plant machinery environments
- Enjoys balancing people leadership with commercial responsibility
- Wants autonomy, trust, and the ability to shape a region
- Thrives in a business where safety, quality, and customer service are paramount
Click apply now for an initial confidential conversation.
Regional Service Manager - Heavy Plant employer: PMB Manufacturing & Technical Recruitment Ltd
Contact Detail:
PMB Manufacturing & Technical Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Service Manager - Heavy Plant
✨Tip Number 1
Network like a pro! Reach out to your connections in the heavy plant industry and let them know you're on the lookout for opportunities. Attend industry events or webinars to meet potential employers and make a lasting impression.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their service delivery approach and think about how your experience aligns with their needs. We want you to showcase your leadership skills and commercial awareness!
✨Tip Number 3
Practice your pitch! Be ready to explain how you've successfully led service teams in the past, focusing on your problem-solving and people management skills. We want you to demonstrate your ability to drive performance and customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining our team and contributing to our success in the heavy material handling sector.
We think you need these skills to ace Regional Service Manager - Heavy Plant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in managing field-based service teams and any relevant engineering qualifications. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your leadership style and how you've driven service sales growth in the past. Let us know why you're passionate about this role and how you can contribute to our team.
Showcase Your People Skills: Since this role involves leading a team, make sure to highlight your people management skills. Share examples of how you've developed high-performing teams and built strong relationships with customers and suppliers. We love a good story!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you into our system quickly. Don’t miss out on this opportunity!
How to prepare for a job interview at PMB Manufacturing & Technical Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your engineering qualifications and any relevant experience in heavy plant machinery. Be ready to discuss specific examples of how you've led service teams and improved performance in similar environments.
✨Showcase Your Leadership Skills
Prepare to talk about your people management style. Think of instances where you've successfully coached or developed team members, and be ready to explain how you handle performance management and employee relations.
✨Understand the Business
Familiarise yourself with the company's service delivery model and their approach to customer satisfaction. Be prepared to discuss how you would drive service sales growth and maintain a strong sales pipeline in your region.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Ask insightful questions about the company culture and their expectations for the role. This shows you're genuinely interested and can help you stand out as a candidate.
