Plymouth Community Homes is looking for a Senior Customer Experience Advisor to shape outstanding customer experiences while developing a team of Advisors. Reporting to the Customer Experience Supervisor, you will coach, mentor and guide on best practices across channels.
You will help onboard new teammates, monitor performance, and drive continuous improvement in service quality and customer outcomes within a supportive, collaborative environment.
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Senior CX Coach & Multi-Channel Experience Leader in Plymouth employer: plymouthcommunityhomes
Plymouth Community Homes is an exceptional employer dedicated to making a real difference in the community. With a strong focus on employee well-being, we offer flexible working opportunities, a generous pension scheme, and a supportive work culture that encourages personal and professional growth. Our modern offices, located conveniently near local amenities, foster a collaborative environment where you can thrive while contributing to the lives of our residents.
