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- Tasks: Lead a dynamic team to transform our commercial portfolio and drive performance.
- Company: Plymouth Community Homes, the city's largest social housing association.
- Benefits: Flexible working, excellent pension, free gym, and generous annual leave.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Experience in commercial portfolio management and strong leadership abilities.
- Other info: Join us in reshaping communities and delivering exceptional commercial experiences.
The predicted salary is between 36000 - 60000 £ per year.
Make a real impact as a Commercial Operations Manager. Are you a natural leader who is passionate about transforming and shaping a safe thriving commercial portfolio? Do you thrive in a role where every day brings new challenges, opportunities, and the chance to make a meaningful difference? If you blend technical know-how, people leadership, and strategic thinking, we would love to hear from you. This could be the next big step in your commercial career.
This is a role with real influence driving performance through data and insight, and working collaboratively across PCH and beyond to help shape the future of our communities.
About the role: At Plymouth Community Homes, we are committed to transforming our commercial portfolio of shops and garages and we are looking for an Operations Manager Commercial who can help us deliver exactly that. This is your chance to develop and lead a high-performing team, develop innovative commercial solutions, and play a major role in reshaping our commercial portfolio with our commercial tenants, residents, and to meet wider community needs.
What you will be doing:
- Form, motivate, lead, develop a team of commercial professionals to deliver an exceptional commercial portfolio.
- Use performance data and customer feedback to drive continuous improvement and deliver consistently high standards.
- Work collaboratively with the Head of Commercial, colleagues, partners, and stakeholder groups to develop and bring strategic plans to life.
- Act as a key point of contact for a wide range of internal and external stakeholders.
We are at the start of developing exceptional commercial portfolio management and transformation and that is part of the appeal.
We would love to hear from you if you have:
- Significant experience in commercial portfolio management with an appetite for transformation.
- Leadership confidence: you enjoy building strong, capable, motivated teams.
- Technical understanding of building service, compliance, lease management, and commercial portfolio best practice.
- A knack for solving complex problems and driving continuous improvement.
- Commercial acumen: entrepreneurial, comfortable with budget management, procurement, and value-for-money decisions.
- A collaborative, inclusive, and people-centred approach.
- And above all, you care deeply about delivering an exceptional commercial experience.
About Plymouth Community Homes: We are the city’s largest social housing association, with over 16,000 properties providing homes for more than 35,000 people, and we are aiming to grow, to provide more people with high-quality, affordable homes to rent and buy. With a great workforce and a focus on people, we deliver good quality, well-managed, and well-maintained homes.
What we can offer you:
- Flexible working opportunities including flexi-time and hybrid working.
- Excellent pension scheme with a high level of employer contributions.
- Free, fully equipped onsite gym and changing facilities.
- The opportunity to carry out volunteer work for 3 days a year through our Make a Difference scheme.
- Annual leave of 25 days (rising to 30 days).
Operations Manager in Plymouth employer: Plymouthcommunityhomes
Contact Detail:
Plymouthcommunityhomes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Plymouth
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in making a real impact.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experience make you the perfect fit for the Operations Manager role. Highlight your leadership abilities and your knack for driving performance through data and insight.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Operations Manager in Plymouth
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for transforming commercial portfolios shine through. We want to see how your passion aligns with our mission at Plymouth Community Homes.
Highlight Your Leadership Skills: Make sure to showcase your experience in leading teams and driving performance. We’re looking for someone who can motivate and develop a high-performing team, so share specific examples of your leadership journey.
Be Data-Driven: Since this role involves using performance data to drive improvements, include any relevant experiences where you've successfully used data to make decisions or enhance operations. We love a good data story!
Tailor Your Application: Don’t forget to tailor your application to the job description! Use the language from the listing to demonstrate that you understand what we’re looking for. And remember, apply through our website for the best chance!
How to prepare for a job interview at Plymouthcommunityhomes
✨Know Your Stuff
Make sure you understand the ins and outs of commercial portfolio management. Brush up on your knowledge of building services, compliance, and lease management. This will not only help you answer technical questions but also show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific challenges you faced and how you motivated your team to overcome them. This is your chance to demonstrate your leadership confidence and people-centred approach.
✨Be Data-Driven
Since the role involves using performance data to drive improvements, come prepared with examples of how you've used data in previous roles. Discuss how you gathered insights from customer feedback and how it influenced your decision-making process.
✨Collaborate and Communicate
Highlight your experience working with various stakeholders. Be ready to discuss how you’ve built relationships and collaborated with different teams to achieve common goals. This will show that you can be a key point of contact and work effectively across departments.
