At a Glance
- Tasks: Lead digital communications and enhance customer-facing platforms for engaging content.
- Company: Plymouth Community Homes, the largest social housing association in the city.
- Benefits: Generous pension scheme, free gym access, 25+ days leave, and volunteering days.
- Other info: Join a supportive environment focused on values: Listen, Respect, Care, and Do the right thing.
- Why this job: Make a real impact by improving digital channels and supporting a creative team.
- Qualifications: Strong leadership skills and hands-on experience with digital platforms and content management.
The predicted salary is between 40500 - 49500 £ per year.
12-month maternity cover
About the Role
Are you an experienced digital leader who enjoys bringing people, platforms and content together to make services easier to use and communications more engaging? We're looking for a talented Digital Media & Marketing Manager to lead our digital communications, customer-facing platforms and content services, helping us deliver engaging, accessible and effective communications during a 12-month maternity cover contract. This is a varied and rewarding role within our Communications, Marketing & External Engagement team, helping us provide accessible, useful and engaging digital information for our customers, residents, colleagues and stakeholders.
We would love to hear from candidates who can bring:
- Strong leadership skills, with the confidence to support, develop and motivate a team.
- A collaborative approach and the ability to build positive relationships with colleagues, suppliers and senior stakeholders.
- Hands-on experience of managing websites, digital platforms, social media channels, online content and customer-facing digital tools.
- Experience of improving digital platforms, supporting digital transformation, using insight and analytics, or working with digital suppliers to improve online services.
- The ability to manage competing priorities, make thoughtful decisions and help strengthen the way residents and colleagues engage with PCH online.
- Marketing knowledge would be helpful, but this opportunity is weighted more towards digital leadership, digital communications and platform management.
About Plymouth Community Homes
We are the city’s largest social housing association, with over 16,000 properties providing homes for more than 35,000 people. We are continuing to grow, with a strong focus on providing high-quality, affordable homes and delivering excellent services to our customers. Our people are at the heart of what we do, and we are proud to offer a supportive and collaborative working environment.
What we can offer you:
- Excellent pension scheme with high employer contributions
- Free, fully equipped onsite gym and changing facilities
- 3 days per year for volunteering through our Make a Difference scheme
- 25 days annual leave (rising to 30 days), plus bank holidays and option to buy/sell leave
- Free Employee Assistance Programme, including counselling support
- Free annual flu vaccination
- Cycle to Work scheme
- The opportunity to work in a vibrant part of the South West
We do not accept unsolicited applications or contact from recruitment agencies. You will be joining an organisation guided by our values: Listen, Respect, Care and Do the right thing. If you are a positive, values-led leader who is excited by the opportunity to improve digital channels, support a creative team and make online services clearer and easier for people to use, we would be delighted to receive your application.
How to Apply:
If you are interested in this fantastic opportunity, please apply online, adapting your CV to outline how your experience, skills and approach make you a great fit for this role. For an informal discussion about this role, please contact Mary O'Leary - Head of Communications, Marketing & External Affairs at: mary.oleary@plymouthcommunityhomes.co.uk.
This post is not suitable for job share.
Shortlisting Date: 24th September 2026
Interview Date: 30th September 2026
We are a committed Equal Opportunities employer. We welcome applications from suitably talented people from any community and background.
Living and Working in Plymouth
Digital Media & Marketing Manager in Plymouth employer: plymouthcommunityhomes
Plymouth Community Homes is an exceptional employer dedicated to making a real difference in the community. With a strong focus on employee well-being, we offer flexible working opportunities, a generous pension scheme, and a supportive work culture that encourages personal and professional growth. Our modern offices, located conveniently near local amenities, foster a collaborative environment where you can thrive while contributing to the lives of our residents.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Media & Marketing Manager in Plymouth
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for plymouthcommunityhomes and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like plymouthcommunityhomes are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with plymouthcommunityhomes on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at plymouthcommunityhomes. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Digital Media & Marketing Manager in Plymouth
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit plymouthcommunityhomes. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of plymouthcommunityhomes:Show us that you’ve done your homework! In your application, briefly mention what you admire about plymouthcommunityhomes’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at plymouthcommunityhomes
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at plymouthcommunityhomes will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At plymouthcommunityhomes, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
