Customer Care Advisor - Flexible, Impactful Service Role in Plymouth

Customer Care Advisor - Flexible, Impactful Service Role in Plymouth

Plymouth Full-Time 26775 - 32000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Be the friendly voice for customers, managing feedback and resolving enquiries.
  • Company: Join Plymouth Community Homes, dedicated to enhancing customer experience.
  • Benefits: Flexible hours, supportive team, and a chance to make a real difference.
  • Other info: Great opportunity for personal growth in a vibrant community-focused environment.
  • Why this job: Impact lives by ensuring residents feel valued and heard.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 26775 - 32000 £ per year.

Plymouth Community Homes is seeking a Customer Care Advisor to join our Customer Experience team at Plumer House.

You will be the first point of contact for customers, helping them feel listened to and valued.

You’ll manage feedback and complaints, record information accurately, and collaborate with colleagues across the organisation to resolve enquiries and improve services for our 35,000+ residents.

Monday to Friday 8:00am–5:00pm.

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Customer Care Advisor - Flexible, Impactful Service Role in Plymouth employer: Plymouthcommunityhomes

Plymouth Community Homes is an exceptional employer that prioritises employee development and a supportive work culture, making it an ideal place for a Home Ownership Sales Specialist. With flexible and hybrid working options, employees enjoy a healthy work-life balance while contributing to meaningful community initiatives. The company fosters growth through continuous training and collaboration with industry professionals, ensuring a rewarding career path in the heart of Plymouth.

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Contact Details:

Plymouthcommunityhomes Recruitment Team

We think you need these skills to ace Customer Care Advisor - Flexible, Impactful Service Role in Plymouth

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Interpersonal Skills
Initiative
Adaptability