Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Build strong customer relationships and manage parts enquiries in a dynamic environment.
- Company: Join a national brand with a focus on customer service and growth.
- Benefits: Competitive salary, bonus opportunities, and a supportive team culture.
- Other info: Great opportunity for career development and independence in your role.
- Why this job: Make an impact by delivering excellent service and growing customer loyalty.
- Qualifications: Confident communicator with a proactive approach; trade background preferred.
The predicted salary is between 32000 - 33000 £ per year.
RSD Recruitment are working in partnership with a national brand to recruit a Parts Manager for their branch team. This is a customer-focused role centred around building strong relationships, handling enquiries, and developing both existing and new business. It suits someone confident on the phone who enjoys speaking with customers and delivering a consistent, reliable service. Attitude, communication, and a proactive approach are key.
Key Responsibilities
- Support and deliver branch business plans to achieve sales targets
- Maintain and grow a loyal customer base through regular contact and strong service
- Develop new business and re-engage dormant accounts
- Act as the main point of contact for spares and parts enquiries
- Manage incoming deliveries, customer calls, and general branch support
- Use KPI and sales data to support performance, efficiency, and growth
About You
- Confident communicator, comfortable speaking with customers daily
- Proactive and comfortable picking up the phone to follow up leads and accounts
- Able to work independently and manage your own workload
- Background in plumbing or heating is preferred - We will consider people from a trade environment with strong transferable skills.
- Reliable, consistent, and results-focused
- Full driving licence required
Whats on offer
Salary: £32,000 - £33,000 OTE: up to £40,000 (including annual bonus, paid quarterly)
Parts Manager in Yorkshire employer: Plymouth Office
Contact Detail:
Plymouth Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Manager in Yorkshire
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you chat with them, you can show off your knowledge and enthusiasm for the role.
✨Tip Number 2
Practice your phone skills! Since this role is all about communication, try role-playing with a friend or family member. Get comfortable handling enquiries and showcasing your customer service skills.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you're proactive!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Parts Manager in Yorkshire
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your experience in customer service. We want to see how you've built relationships and handled enquiries in the past. Use specific examples to show us your proactive approach!
Be Confident and Clear: Since this role involves a lot of communication, it's important to convey your confidence in your written application. Keep your language clear and direct, just like you would when speaking to a customer on the phone.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who understand what we’re looking for and can demonstrate their relevant skills.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Plymouth Office
✨Know Your Stuff
Make sure you brush up on your knowledge of plumbing and heating. Familiarise yourself with common parts and spares, as well as any industry trends. This will not only help you answer technical questions but also show your passion for the field.
✨Show Off Your Communication Skills
Since this role is all about building relationships, practice your communication skills. Think of examples where you've successfully handled customer enquiries or resolved issues. Be ready to demonstrate how you can maintain a loyal customer base through effective communication.
✨Be Proactive
Prepare to discuss how you approach follow-ups and lead management. Share specific instances where you've taken the initiative to re-engage dormant accounts or develop new business. This will highlight your proactive attitude, which is key for this role.
✨Understand the Business Goals
Familiarise yourself with the company's business plans and sales targets. Be prepared to discuss how you can contribute to achieving these goals. Showing that you understand the bigger picture will impress the interviewers and demonstrate your commitment to the role.