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For Companies At a Glance
- Tasks: Manage customer enquiries and build strong relationships to drive sales.
- Company: Join a national brand with a focus on customer service.
- Benefits: Competitive salary, bonus potential, and opportunities for growth.
- Other info: Enjoy a dynamic role with a supportive team and career advancement.
- Why this job: Be the go-to person for parts and make a real impact in the branch.
- Qualifications: Confident communicator with a proactive approach; trade background preferred.
The predicted salary is between 32000 - 33000 £ per year.
RSD Recruitment are working in partnership with a national brand to recruit a Parts Manager for their branch team. This is a customer-focused role centred around building strong relationships, handling enquiries, and developing both existing and new business. It suits someone confident on the phone who enjoys speaking with customers and delivering a consistent, reliable service. Attitude, communication, and a proactive approach are key.
Key Responsibilities
- Support and deliver branch business plans to achieve sales targets
- Maintain and grow a loyal customer base through regular contact and strong service
- Develop new business and re-engage dormant accounts
- Act as the main point of contact for spares and parts enquiries
- Manage incoming deliveries, customer calls, and general branch support
- Use KPI and sales data to support performance, efficiency, and growth
About You
- Confident communicator, comfortable speaking with customers daily
- Proactive and comfortable picking up the phone to follow up leads and accounts
- Able to work independently and manage your own workload
- Background in plumbing or heating is preferred - We will consider people from a trade environment with strong transferable skills.
- Reliable, consistent, and results-focused
- Full driving licence required
Whats on offer
Salary: £32,000 - £33,000 OTE: up to £40,000 (including annual bonus, paid quarterly)
Parts Manager in Leeds employer: Plymouth Office
Contact Detail:
Plymouth Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Manager in Leeds
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your phone skills! Since this role is all about communication, try role-playing with a friend or family member. Get comfortable handling enquiries and showcasing your customer service skills.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you're genuinely interested in the company.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Parts Manager in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Parts Manager role. Highlight your customer service experience and any relevant background in plumbing or heating to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to showcase your personality and communication skills. Tell us why you’re passionate about building relationships with customers and how you can contribute to our branch's success.
Showcase Your Proactivity: In your application, give examples of how you've taken initiative in previous roles. We love candidates who are proactive and can manage their own workload effectively!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates!
How to prepare for a job interview at Plymouth Office
✨Know Your Stuff
Make sure you brush up on your knowledge of plumbing and heating. Familiarise yourself with common parts and spares, as well as any industry trends. This will not only help you answer technical questions but also show your passion for the role.
✨Show Off Your Communication Skills
Since this role is all about building relationships, practice your phone etiquette. Prepare to discuss how you've successfully handled customer enquiries in the past. Think of examples where your communication made a difference in customer satisfaction.
✨Be Proactive
Demonstrate your proactive approach by preparing questions about the company’s current business strategies and how you can contribute. This shows that you're not just interested in the job, but also in helping the company grow.
✨Highlight Your Results
Come prepared with specific examples of how you've met or exceeded sales targets in previous roles. Use data and KPIs to back up your claims, as this will resonate well with the interviewers looking for results-focused candidates.