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For Companies At a Glance
- Tasks: Build strong customer relationships and manage parts enquiries in a dynamic environment.
- Company: Join a national brand with a focus on customer service and growth.
- Benefits: Competitive salary, bonus potential, and opportunities for career advancement.
- Other info: Enjoy a supportive team atmosphere and the chance to manage your own workload.
- Why this job: Make an impact by delivering exceptional service and growing a loyal customer base.
- Qualifications: Confident communicator with a proactive approach; plumbing or heating background preferred.
The predicted salary is between 32000 - 33000 £ per year.
RSD Recruitment are working in partnership with a national brand to recruit a Parts Manager for their branch team. This is a customer-focused role centred around building strong relationships, handling enquiries, and developing both existing and new business. It suits someone confident on the phone who enjoys speaking with customers and delivering a consistent, reliable service. Attitude, communication, and a proactive approach are key.
Key Responsibilities
- Support and deliver branch business plans to achieve sales targets
- Maintain and grow a loyal customer base through regular contact and strong service
- Develop new business and re-engage dormant accounts
- Act as the main point of contact for spares and parts enquiries
- Manage incoming deliveries, customer calls, and general branch support
- Use KPI and sales data to support performance, efficiency, and growth
About You
- Confident communicator, comfortable speaking with customers daily
- Proactive and comfortable picking up the phone to follow up leads and accounts
- Able to work independently and manage your own workload
- Background in plumbing or heating is preferred - We will consider people from a trade environment with strong transferable skills.
- Reliable, consistent, and results-focused
- Full driving licence required
Whats on offer
Salary: £32,000 - £33,000 OTE: up to £40,000 (including annual bonus, paid quarterly)
Locations
Parts Manager in Leeds, Yorkshire employer: Plymouth Office
Contact Detail:
Plymouth Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Manager in Leeds, Yorkshire
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you chat with them, you can show off your knowledge and enthusiasm, making a great impression.
✨Tip Number 2
Practice your phone skills! Since this role is all about customer communication, try role-playing with a friend or family member. Get comfortable handling enquiries and showcasing your proactive approach.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Plus, it shows you're genuinely interested in the company.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Parts Manager in Leeds, Yorkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Parts Manager role. Highlight your customer service experience and any relevant background in plumbing or heating to show us you’re the right fit.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this role. Share specific examples of how you've built strong customer relationships and achieved sales targets in the past.
Show Off Your Communication Skills: Since this role is all about communication, make sure your application is clear and engaging. Use a friendly tone and don’t hesitate to showcase your proactive approach in handling customer enquiries.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Plymouth Office
✨Know Your Stuff
Before the interview, brush up on your knowledge of plumbing and heating. Familiarise yourself with common parts and spares, as well as any industry trends. This will show that you're not just a confident communicator but also someone who understands the technical side of the role.
✨Showcase Your Customer Skills
Prepare examples of how you've built strong relationships with customers in the past. Think about times when you’ve gone above and beyond to deliver excellent service. This will demonstrate your customer-focused attitude and proactive approach, which are key for this role.
✨Be Ready to Discuss KPIs
Since the role involves using KPI and sales data, be prepared to discuss how you've used similar metrics in previous positions. Bring specific examples of how you’ve achieved targets or improved performance, as this will highlight your results-focused mindset.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on answering questions clearly and confidently, especially those related to handling enquiries and managing workloads. This will help you feel more at ease during the actual interview and allow your personality to shine through.