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For Companies At a Glance
- Tasks: Build strong customer relationships and manage parts enquiries in a dynamic environment.
- Company: Join a national brand with a focus on customer service and growth.
- Benefits: Competitive salary, bonus opportunities, and a supportive team culture.
- Other info: Great opportunity for career development and independence in your role.
- Why this job: Make a real impact by delivering excellent service and growing customer loyalty.
- Qualifications: Confident communicator with a proactive approach; plumbing or heating background preferred.
The predicted salary is between 32000 - 33000 £ per year.
RSD Recruitment are working in partnership with a national brand to recruit a Parts Manager for their branch team. This is a customer-focused role centred around building strong relationships, handling enquiries, and developing both existing and new business. It suits someone confident on the phone who enjoys speaking with customers and delivering a consistent, reliable service. Attitude, communication, and a proactive approach are key.
Key Responsibilities
- Support and deliver branch business plans to achieve sales targets
- Maintain and grow a loyal customer base through regular contact and strong service
- Develop new business and re-engage dormant accounts
- Act as the main point of contact for spares and parts enquiries
- Manage incoming deliveries, customer calls, and general branch support
- Use KPI and sales data to support performance, efficiency, and growth
About You
- Confident communicator, comfortable speaking with customers daily
- Proactive and comfortable picking up the phone to follow up leads and accounts
- Able to work independently and manage your own workload
- Background in plumbing or heating is preferred - We will consider people from a trade environment with strong transferable skills.
- Reliable, consistent, and results-focused
- Full driving licence required
Whats on offer
Salary: £32,000 - £33,000 OTE: up to £40,000 (including annual bonus, paid quarterly)
Parts Manager in Humber employer: Plymouth Office
Contact Detail:
Plymouth Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Manager in Humber
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you chat with them, you can show off your knowledge and enthusiasm, making a great impression.
✨Tip Number 2
Practice your phone skills! Since this role is all about communication, grab a friend and do some mock calls. Focus on being friendly and confident – it’ll help you stand out when you’re speaking with potential employers.
✨Tip Number 3
Network like a pro! Reach out to people in the industry through LinkedIn or local events. Building relationships can lead to job opportunities that aren’t even advertised yet!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Parts Manager role. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Parts Manager in Humber
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Parts Manager role. Highlight your customer service experience and any relevant skills from your background in plumbing or heating. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your proactive attitude and communication skills. Tell us why you're excited about this role and how you plan to build strong relationships with customers.
Show Off Your Achievements: Don’t just list your responsibilities; share your successes! Whether it’s hitting sales targets or re-engaging dormant accounts, we love to see how you've made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Plymouth Office
✨Know Your Stuff
Before the interview, brush up on your knowledge of plumbing and heating. Familiarise yourself with common parts and spares, as well as any industry trends. This will show that you're not just a confident communicator but also someone who understands the products and services.
✨Showcase Your Customer Skills
Prepare examples of how you've built strong relationships with customers in the past. Think about times when you handled enquiries or resolved issues effectively. This will demonstrate your customer-focused approach and proactive attitude, which are key for this role.
✨Be Ready to Discuss KPIs
Since the role involves using KPI and sales data, be prepared to talk about how you've used similar metrics in previous positions. Highlight any successes you've had in meeting or exceeding targets, as this will show your results-focused mindset.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready that show your interest in the company and the role. Ask about their approach to developing new business or how they support their team in achieving sales targets. This will reflect your enthusiasm and proactive nature.