At a Glance
- Tasks: As a Field Service Engineer, you'll assess customer needs and ensure equipment safety and performance.
- Company: Join a leading forklift supplier in London with over 25 years of experience in material handling solutions.
- Benefits: Enjoy a permanent contract with opportunities for growth and skill development.
- Why this job: Make a real impact by solving problems and ensuring customer satisfaction in a dynamic work environment.
- Qualifications: Relevant technical qualifications and experience in hydraulic, mechanical, and electrical principles are essential.
- Other info: This role requires strong independence and the ability to manage workload under pressure.
The predicted salary is between 36000 - 60000 £ per year.
The Opportunity: Field Service Engineer Contract: Permanent Location: Tottenham, London My client is based in North London and have been providing material handling solutions ever since they established themselves in 1994. Now with more than 25 years’ experience, they are the leading forklift supplier for London and the South East. The Impact You Will Have Attending customer locations to determine the likely scope of the work required, assessing and agreeing with the end user his/her work priorities, ensuring safe working practices are adhered to. Both at outset and as work progresses, liaise with controller and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs are understood. Identifying the root cause of a breakdown in a timely manner and ensure the correct parts are obtained in the most cost-effective way. Ensuring all work complies with engineering standards. Carrying out inspection/checks on own work as it proceeds and ensuring that the equipment performs satisfactorily and is safe before handing back to the customer. Identifying any further work required on a machine and ensure the customer is made aware of the fact, especially where a cost to the customer is to be incurred. The engineer should ensure that they maximise and potential revenue for equipment that has been damaged. Completing all related job and service documentation is correctly, with necessary signatures/documents obtained from the customer What Will Help You To Excel In This Role Relevant technical qualification Previous experience within a similar role Good understanding of hydraulic, mechanical and electrical principals The ability to work independently and under pressure The ability to manage and prioritise workload Understanding customer needs INDHIR TPBN1_UKTJ
Field Service Engineer employer: Plymouth Office
Contact Detail:
Plymouth Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarize yourself with the specific types of material handling equipment that the company specializes in. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience you have in field service roles, especially those involving hydraulic, mechanical, or electrical systems. Be prepared to discuss specific challenges you've faced and how you resolved them.
✨Tip Number 3
Showcase your ability to work independently and manage your time effectively. Prepare examples of how you've prioritized tasks in high-pressure situations to ensure customer satisfaction.
✨Tip Number 4
Research the company's values and customer service philosophy. Being able to align your approach to customer needs with their expectations can set you apart from other candidates.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Field Service Engineer position. Highlight key responsibilities and required qualifications that align with your experience.
Tailor Your CV: Customize your CV to emphasize relevant technical qualifications and previous experience in similar roles. Include specific examples of how you've successfully managed customer needs and resolved technical issues.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of hydraulic, mechanical, and electrical principles. Mention your ability to work independently and under pressure, as well as your commitment to safe working practices.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that all information is clear and concise.
How to prepare for a job interview at Plymouth Office
✨Showcase Your Technical Knowledge
Be prepared to discuss your relevant technical qualifications and previous experience in detail. Highlight specific examples where you've successfully diagnosed and resolved issues, particularly with hydraulic, mechanical, and electrical systems.
✨Demonstrate Customer Focus
Since the role involves liaising with customers, emphasize your understanding of customer needs. Share experiences where you effectively communicated with clients to clarify work priorities and ensure their satisfaction.
✨Emphasize Safety Practices
Discuss your commitment to safe working practices. Be ready to explain how you ensure compliance with engineering standards and how you conduct inspections to guarantee equipment safety before returning it to the customer.
✨Prepare for Problem-Solving Questions
Expect questions that assess your ability to identify root causes of breakdowns. Prepare to walk through your thought process in diagnosing issues and obtaining the correct parts efficiently and cost-effectively.