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For Companies At a Glance
- Tasks: Manage customer enquiries and build strong relationships to drive sales.
- Company: Join a national brand with a focus on customer service and growth.
- Benefits: Competitive salary, bonus potential, and opportunities for career advancement.
- Other info: Enjoy a dynamic work environment with a focus on results and independence.
- Why this job: Be the go-to person for parts and make a real impact in customer satisfaction.
- Qualifications: Confident communicator with a proactive approach; plumbing or heating background preferred.
The predicted salary is between 32000 - 33000 £ per year.
RSD Recruitment are working in partnership with a national brand to recruit a Parts Manager for their branch team. This is a customer-focused role centred around building strong relationships, handling enquiries, and developing both existing and new business. It suits someone confident on the phone who enjoys speaking with customers and delivering a consistent, reliable service. Attitude, communication, and a proactive approach are key.
Key Responsibilities
- Support and deliver branch business plans to achieve sales targets
- Maintain and grow a loyal customer base through regular contact and strong service
- Develop new business and re-engage dormant accounts
- Act as the main point of contact for spares and parts enquiries
- Manage incoming deliveries, customer calls, and general branch support
- Use KPI and sales data to support performance, efficiency, and growth
About You
- Confident communicator, comfortable speaking with customers daily
- Proactive and comfortable picking up the phone to follow up leads and accounts
- Able to work independently and manage your own workload
- Background in plumbing or heating is preferred - We will consider people from a trade environment with strong transferable skills.
- Reliable, consistent, and results-focused
- Full driving licence required
Whats on offer
Salary: £32,000 - £33,000 OTE: up to £40,000 (including annual bonus, paid quarterly)
Parts Manager in Cannock employer: Plymouth Office
Contact Detail:
Plymouth Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Manager in Cannock
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you chat with them, you can show off your knowledge and enthusiasm for the role.
✨Tip Number 2
Practice your phone skills! Since this role is all about customer communication, try role-playing with a friend or family member. Get comfortable handling enquiries and showcasing your proactive approach.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Parts Manager in Cannock
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Parts Manager role. Highlight your customer service experience and any relevant background in plumbing or heating to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to showcase your personality and communication skills. Tell us why you’re passionate about building customer relationships and how you can contribute to our branch's success.
Show Your Proactive Side: In your application, give examples of how you've taken initiative in previous roles. We love candidates who are confident on the phone and can follow up leads effectively!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates!
How to prepare for a job interview at Plymouth Office
✨Know Your Stuff
Make sure you brush up on your knowledge of plumbing and heating. Familiarise yourself with common parts and spares, as well as any industry trends. This will not only help you answer technical questions but also show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role is all about building relationships, practice your phone etiquette. Prepare for common customer scenarios and think about how you would handle enquiries. Being confident and clear in your communication will set you apart from other candidates.
✨Demonstrate Your Proactivity
Think of examples where you've taken the initiative in previous roles. Whether it’s following up on leads or re-engaging dormant accounts, be ready to share specific instances that highlight your proactive approach. This will resonate well with the interviewers.
✨Understand the Business Goals
Familiarise yourself with the company’s business plans and sales targets. Be prepared to discuss how you can contribute to achieving these goals. Showing that you understand the bigger picture will demonstrate your commitment and strategic thinking.