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- Tasks: Be the friendly face at our reception and manage medical records efficiently.
- Company: Join Plymouth Harborside Healthcare, a compassionate, locally owned healthcare provider.
- Benefits: Enjoy paid time off, medical, dental, vision, life insurance, and a 401(k).
- Why this job: Make a real difference in people's lives while gaining valuable experience in healthcare.
- Qualifications: High school diploma or GED, excellent communication skills, and basic computer proficiency required.
- Other info: Part-time role with flexible hours; perfect for students looking to gain experience.
The predicted salary is between 20000 - 30000 £ per year.
Overview
Join to apply for the Medical Records/Receptionist role at Plymouth Harborside Healthcare.
Position details
Part Time Day Position: Medical Records (Tuesday and Wednesday) & Receptionist (Thursday and Fridays)
Position Summary
We are seeking an energetic, self-motivated, multi-tasking individual to join us as a Receptionist. The Receptionist is responsible for providing reception and administrative services for the Skilled Nursing center. This position reports to the Business Office Manager and operates within established organizational and departmental policies and procedures.
Responsibilities
- Be the first impression for visitors at our reception desk.
- Have an outgoing personality, great customer service skills and a courteous attitude.
- Welcoming residents and visitors; be the central hub for the nurse call system.
- Answer phones and maintain awareness of general building security.
- Multi-task while providing personalized customer service to residents, families and medical professionals.
Medical Records Responsibilities
- Prepare admission records in conjunction with unit secretary.
- Performs assembly and analysis of discharged medical records.
- Responsible for thinning of active records on a regular basis. Maintains thinned medical record information in an organized and secure manner.
- Prepares records for offsite storage and maintains inventory log of stored records.
Qualifications and Skills
- High School Diploma or GED equivalent; Excellent communication skills, both written and oral.
- Must possess patience and the ability to relate tactfully and professionally with all nursing staff members.
- Must be knowledgeable of administrative practices, procedures and policies.
- Must possess the ability to make independent decisions when circumstances arrant such action and to remain calm during emergency situations.
- Ability to complete assignments in a timely manner with minimal supervision.
- Must possess outstanding organizational skills.
- Ability to understand and operate mechanics of a multi-line telephone/paging system.
- Must have computer experience.
- Must be proficient in the English language, including grammatical usage.
- Must be proficient with Microsoft Office 365 and other software programs.
- Must be able to create spreadsheets and graphs.
- Ability to lift up to 25 pounds.
- Must pass CORI background check.
Benefits
- Paid time off (vacation, sick, holiday)
- Medical
- Dental
- Vision
- Life Insurance
- 401(k)
If you have a passion for helping people, for making them feel safe, respected, cared for and listened to, then your next step is with us.
Job details
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Administrative
- Industries: Hospitals and Health Care; Nursing Homes and Residential Care Facilities
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Medical Records/Receptionist employer: Plymouth Harborside Healthcare
Contact Detail:
Plymouth Harborside Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Records/Receptionist
✨Tip Number 1
Familiarise yourself with the specific duties of a Medical Records/Receptionist. Understanding the nuances of both roles will help you demonstrate your knowledge during any interviews or discussions.
✨Tip Number 2
Highlight your customer service skills in conversations with potential employers. Since this role involves being the first point of contact, showcasing your ability to interact positively with residents and visitors is crucial.
✨Tip Number 3
Network with professionals in the healthcare industry. Attend local events or join online forums where you can connect with others in similar roles, as they may provide insights or even referrals for the position.
✨Tip Number 4
Prepare for situational questions that may arise during interviews. Think about how you would handle various scenarios, such as managing multiple tasks at once or dealing with difficult visitors, to show your problem-solving skills.
We think you need these skills to ace Medical Records/Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that align with the Medical Records/Receptionist role. Emphasise your customer service skills, organisational abilities, and any previous experience in healthcare settings.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for working in healthcare. Mention specific examples of how your skills and experiences make you a great fit for the position. Be sure to express your enthusiasm for joining Plymouth Harborside Healthcare.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as communication, multitasking, and proficiency with Microsoft Office 365. Provide examples of how you've successfully used these skills in past roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a healthcare environment.
How to prepare for a job interview at Plymouth Harborside Healthcare
✨Show Your Compassion
In the healthcare industry, compassion is key. Be prepared to share examples of how you've demonstrated empathy and care in previous roles, especially when dealing with patients or clients.
✨Demonstrate Multi-tasking Skills
As a Receptionist, you'll need to juggle various tasks. During the interview, highlight your ability to manage multiple responsibilities simultaneously, perhaps by discussing a time when you successfully handled several duties at once.
✨Familiarise Yourself with Medical Terminology
Having a basic understanding of medical terminology can set you apart. Brush up on common terms related to medical records and healthcare to show that you're proactive and ready for the role.
✨Prepare Questions for the Interviewer
Engage with the interviewer by preparing thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
