Plymouth Community Homes is seeking a Senior Customer Experience Advisor to shape outstanding customer experiences and coach a team of Customer Experience Advisors across channels. Reporting to the Customer Experience Supervisor, you will be a trusted mentor, driving service excellence and continuous improvement in customer journeys.
You will onboard new colleagues, provide training, and share best practices to elevate outcomes for customers and colleagues alike.
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Senior Customer Experience Coach & Team Mentor employer: Plymouth Community Homes
Plymouth Community Homes is an exceptional employer, offering a supportive and dynamic work environment where you can make a tangible impact on local communities. With a strong focus on employee development, generous benefits including a robust pension scheme, and opportunities for volunteer work, we foster a culture of growth and well-being. Located in the vibrant Southwest, our modern offices provide easy access to the city centre, making it an ideal place to work and thrive.
