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For Companies At a Glance
- Tasks: Support quality assurance processes and improve operational effectiveness in a dynamic team.
- Company: Join Plymouth Community Homes, the largest social housing association in the city.
- Benefits: Enjoy flexible working, a great pension scheme, and free gym access.
- Other info: Embrace a vibrant workplace culture with fun events and community engagement opportunities.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Experience in assurance or a willingness to learn about ISO 9001 standards is essential.
The predicted salary is between 24000 - 36000 £ per year.
A six‑month opportunity to strengthen quality, drive improvement and make a real difference.
Are you process‑driven, organised, and passionate about making a real difference? We’re looking for someone with fresh ideas and a keen eye for detail to join our Quality Assurance team at Plymouth Community Homes, on a fixed term basis of up to 6 months.
You will play a key role in supporting the delivery of operational effectiveness across Plymouth Community Homes communities, from helping us retain our hard‑earned accreditations to driving forward new ones, your work will make a real impact. You’ll also take the lead in following up on audit actions, turning recommendations into results and capturing new procedures all whilst supporting a culture of continuous improvement and outstanding service.
Ideal Candidate
- Is able to carry out a range of administrative tasks to support the day‑to‑day functionality of the Quality Assurance work; such as collation of information for inclusion in management and committee reporting.
- Can support the development and capturing of new procedures and documents for operational activities across the organisation when required.
- Is a true advocate for quality assurance; building your knowledge and awareness of strategies, policies and procedures within departments to offer oversight of potential opportunities to streamline and look through the customer lens.
- Whether you’re a certified auditor familiar with ISO 9001 standard for Quality Management Systems or have proven experience of working in an assurance based environment, or are ready to grow your skills in a new direction – we’d love to hear from you!
About Plymouth Community Homes
We are the city’s largest social housing association, with over 16,000 properties providing homes for more than 35,000 people, and we’re aiming to grow, to provide more people with high‑quality, affordable homes to rent and buy.
With a great workforce and a focus on people, we deliver good quality, well‑managed and well‑maintained homes.
Benefits
- Flexible working opportunities including flexi‑time and hybrid working
- Excellent pension scheme with a high level of employer contributions
- Free, fully equipped onsite gym and changing facilities.
- The opportunity to carry out volunteer work for 3 days a year through our Make a Difference scheme
- Annual leave of 25 days (rising to 30 days) plus Bank Holidays and holiday trading option
- Free Employee Assistance programme, including free counselling
- Free annual flu vaccination
- Cycle to Work scheme
- We support digital working with modern devices/smart phones
- It’s fun to work here- we have dress down Fridays, company quizzes, and lots of charity events throughout the year
- Our modern and spacious offices are right on a bus route, and just three miles from the city centre
- We get a daily visit from local food vans, and within walking distance to local Crownhill shops, Warrens, M&S Foodhall, Co‑op, Starbucks and Tim Hortons
Equal Opportunities
We are a committed Equal Opportunities employer. We welcome applications from suitably talented people from any community and background.
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Quality Assurance Assistant employer: Plymouth Community Homes
Contact Detail:
Plymouth Community Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Assistant
✨Tip Number 1
Familiarise yourself with ISO 9001 Quality Management standards, as this knowledge will be crucial for the Quality Assurance Assistant role. Consider taking a short online course or reading up on best practices to demonstrate your commitment to quality assurance.
✨Tip Number 2
Network with professionals in the quality assurance field, especially those who have experience in social housing or similar sectors. Engaging with them can provide insights into the role and may even lead to valuable referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've contributed to process improvements in previous roles. Highlighting your ability to turn recommendations into results will show that you can make a real impact in the position.
✨Tip Number 4
Research Plymouth Community Homes and their current initiatives. Understanding their mission and values will help you align your answers during interviews and demonstrate your genuine interest in contributing to their goals.
We think you need these skills to ace Quality Assurance Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and qualifications required for the Quality Assurance Assistant position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Experience: Emphasise any previous experience in quality assurance or familiarity with ISO 9001 standards. Provide specific examples of how you've contributed to operational effectiveness or continuous improvement in past roles.
Showcase Your Skills: Demonstrate your organisational skills and attention to detail in your CV and cover letter. Mention any administrative tasks you've successfully managed and how they relate to the role's requirements.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for quality assurance and your desire to make a difference at Plymouth Community Homes. Use this opportunity to express your enthusiasm for the role and the organisation.
How to prepare for a job interview at Plymouth Community Homes
✨Understand Quality Assurance Fundamentals
Familiarise yourself with the basics of quality assurance and ISO 9001 standards. Being able to discuss these concepts confidently will show your commitment to the role and your willingness to learn.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences that highlight your organisational abilities. Discuss how you have managed multiple tasks or projects simultaneously, as this is crucial for supporting day-to-day functionality.
✨Demonstrate a Customer-Centric Approach
Be ready to talk about how you view processes from the customer's perspective. Share any experiences where you advocated for quality improvements that benefited customers, as this aligns with the company's focus on outstanding service.
✨Prepare Questions About Continuous Improvement
Think of insightful questions regarding how Plymouth Community Homes implements continuous improvement strategies. This shows your interest in the role and your proactive mindset towards enhancing operational effectiveness.