At a Glance
- Tasks: Lead major works projects, ensuring quality and customer satisfaction.
- Company: Plymouth Community Homes, the city's largest social housing association.
- Benefits: Flexible working, generous leave, pension scheme, and a free onsite gym.
- Other info: Join a friendly, inclusive culture with great career growth opportunities.
- Why this job: Make a real impact by delivering high-quality homes for the community.
- Qualifications: Strong leadership skills and experience in managing major works.
The predicted salary is between 40000 - 50000 £ per year.
Lead with purpose. Deliver quality. Put customers at the heart of every home. If you believe in leading high‑performing teams, managing contracts with integrity, and delivering safe, efficient, and high‑quality works that provide real value for money, this could be the role for you.
As the Contract Works Manager for Major Works projects, you’ll take the lead on major investment works, ensuring projects are delivered efficiently, safely and to an exceptional standard. Working with your team and partners, you’ll bring a strong customer focus to everything you do—keeping residents informed, minimising disruption and delivering outcomes that matter.
Responsibilities
- Lead, coach and inspire a team to perform at their best
- Oversee programmes from planning through to completion, ensuring quality, cost and timescales are met
- Manage budgets, monitor performance and provide clear, confident reporting
- Build strong relationships with contractors, colleagues and stakeholders
- Continuously improve how we deliver services, always seeking better value and better experiences for our customers
Qualifications
- A confident leader who can motivate and develop high‑performing teams
- Experienced in delivering major works, capital programmes or large‑scale property improvements
- Financially astute, with strong governance and reporting skills
- Passionate about providing excellent customer service and achieving value for money
- A natural collaborator who builds trust with colleagues, customers and partners
About Plymouth Community Homes
We are the city's largest social housing association, with over 16,000 properties providing homes for more than 35,000 people, and we’re aiming to grow, to provide more people with high‑quality, affordable homes to rent and buy. With a great workforce and a focus on people, we deliver good quality, well‑managed and well‑maintained homes.
Disability Confident Employer
A Disability Confident Employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer.
Benefits
- Flexible and hybrid working, with flexi‑time
- A generous pension scheme with high employer contributions
- 25 days’ annual leave (rising to 30) plus bank holidays, with holiday trading
- A free onsite gym and changing facilities
- 3 days per year to give back through our Make a Difference volunteering scheme
- Employee Assistance Programme, including free counselling
- Cycle to Work scheme and free annual flu jabs
- A friendly, inclusive culture with social events, charity activities and more
- Our modern offices in Plymouth are easy to reach and surrounded by great local amenities – of course, you’ll be working in one of the UK’s most vibrant coastal locations.
Contract Works Manager (Major Work) in Plymouth employer: Plymouth Community Homes
Plymouth Community Homes is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and development. With flexible working arrangements, generous leave policies, and a commitment to community engagement, employees thrive in a vibrant coastal location while making a meaningful impact by providing high-quality homes for the community.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Works Manager (Major Work) in Plymouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their values and how they deliver quality service. This will help you showcase how you can lead high-performing teams and manage contracts effectively.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Contract Works Manager. Highlight your leadership skills and your passion for delivering exceptional customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our mission to provide quality homes.
We think you need these skills to ace Contract Works Manager (Major Work) in Plymouth
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight your experience in leading teams and managing projects. We want to see how you've inspired others and delivered results, so share specific examples that showcase your leadership style.
Focus on Customer Service:Since putting customers at the heart of everything we do is key, emphasise your commitment to excellent customer service. Share instances where you’ve gone above and beyond to meet customer needs and improve their experience.
Be Financially Savvy:As a Contract Works Manager, being financially astute is crucial. Include details about your experience with budgets, cost management, and reporting. We love seeing candidates who can demonstrate their financial acumen!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Plymouth Community Homes
✨Know Your Projects Inside Out
Before the interview, make sure you’re familiar with major works projects similar to those the company undertakes. Be ready to discuss specific examples of how you've led teams through planning and execution, ensuring quality and efficiency.
✨Showcase Your Leadership Style
Prepare to talk about your approach to leading and inspiring high-performing teams. Think of examples where you’ve motivated your team, resolved conflicts, or improved performance. This will demonstrate your ability to lead with purpose.
✨Emphasise Customer Focus
Since the role is all about putting customers at the heart of every home, be prepared to share how you’ve previously ensured customer satisfaction during major works. Discuss strategies you’ve used to keep residents informed and minimise disruption.
✨Demonstrate Financial Acumen
As a Contract Works Manager, managing budgets and providing clear reporting is crucial. Be ready to discuss your experience with financial governance in previous roles, including how you’ve monitored performance and delivered value for money.
