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- Tasks: Support the Housing Officer in delivering top-notch estate management services.
- Company: Plymouth Community Homes, the largest social housing association in the city.
- Benefits: Flexible working, excellent pension, free gym access, and 25+ days annual leave.
- Why this job: Make a real difference in local communities and support residents' quality of life.
- Qualifications: Organisational skills and a positive attitude in a customer-focused environment.
- Other info: Join a fun workplace with dress down Fridays and charity events!
The predicted salary is between 30000 - 42000 £ per year.
About the role
Want a role where you can make a real, visible difference to local communities? You’ll play an important part in supporting the Housing Officer and the wider team to deliver a high-quality estate management service. This is hands-on, meaningful work — helping to ensure that residents on our estates feel supported, listened to, and able to enjoy a good quality of life. You’ll show, through your approach and actions, that you genuinely care about our residents. Their views and priorities will shape how you support the delivery of excellent services across our neighbourhoods. The role includes visiting customers in their homes, so you’ll need to be comfortable moving around our estates independently and confidently.
Who we’re looking for
- Understand the purpose of social housing and value the role of the third sector in supporting diverse communities, including those experiencing social or financial exclusion.
- Have administrative experience or similar experience that shows you can stay organised and manage multiple tasks at once.
- Bring a positive, can-do attitude and are committed to working in a busy, customer-focused environment.
About Plymouth Community Homes
We are the city’s largest social housing association, providing over 16,000 homes for more than 35,000 residents — and we’re growing. With a strong people-first culture and a commitment to quality, we work hard to deliver well-managed homes and great services for our communities.
What we can offer you:
- Flexible working opportunities including flexi-time and hybrid working
- Excellent pension scheme with a high level of employer contributions
- Free, fully equipped onsite gym and changing facilities.
- The opportunity to carry out volunteer work for 3 days a year through our Make a Difference scheme
- Annual leave of 25 days (rising to 30 days) plus Bank Holidays and holiday trading option
- Free Employee Assistance programme, including free counselling
- Free annual flu vaccination
- Cycle to Work scheme
- The opportunity to work in a beautiful and vibrant part of the Southwest
- We support digital working with modern devices/smart phones
- It’s fun to work here — we have dress down Fridays, company quizzes, and lots of charity events throughout the year
- Our modern and spacious offices are right on a bus route, and just three miles from the city centre
- We get a daily visit from a local food van, and within walking distance to local Crownhill shops, Warrens, M&S Foodhall, Co-op, Starbucks and Tim Hortons
To Apply:
If this sounds like the right opportunity for you, select Apply and complete our form. Remember to refer to the person specification to show how your skills, knowledge, and experience meet the role requirements.
For an informal conversation, contact: Leah Sanderson, Senior Housing Officer – 01752 388064
This post is not suitable for job share. If you are an apprentice, please let the Learning & Development team know you intend to apply.
Shortlisting Date: 5th January 2026
Interview Date: 13th January 2026
We are a committed Equal Opportunities employer and welcome applications from talented people of all backgrounds.
Assistant Housing Officer in Plymouth employer: Plymouth Community Homes
Contact Detail:
Plymouth Community Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Housing Officer in Plymouth
✨Tip Number 1
Get to know the company! Research Plymouth Community Homes and understand their mission. This will help you tailor your conversations and show that you genuinely care about their work in the community.
✨Tip Number 2
Practice your people skills! Since you'll be visiting customers in their homes, it’s crucial to demonstrate your ability to connect with residents. Role-play scenarios with friends or family to build your confidence.
✨Tip Number 3
Be proactive during interviews! Prepare questions that show your interest in the role and how you can contribute to the team. This not only highlights your enthusiasm but also helps you stand out from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a difference in the community.
We think you need these skills to ace Assistant Housing Officer in Plymouth
Some tips for your application 🫡
Show Your Passion for Community: When you're writing your application, let us see your genuine care for local communities. Share any experiences that highlight your commitment to social housing and how you’ve made a difference in people's lives.
Be Organised and Clear: We want to see that you can manage multiple tasks effectively. Use your application to demonstrate your organisational skills — maybe mention a time when you juggled several responsibilities successfully.
Tailor Your Application: Make sure to refer to the person specification in your application. Highlight how your skills and experiences align with what we’re looking for. This shows us you’ve done your homework and are genuinely interested in the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Plymouth Community Homes
✨Know Your Stuff About Social Housing
Make sure you understand the purpose of social housing and the role of the third sector. Research Plymouth Community Homes and their values, as this will help you demonstrate your genuine interest in supporting diverse communities during the interview.
✨Show Off Your Organisational Skills
Since the role involves managing multiple tasks, be ready to share examples from your past experiences that highlight your organisational skills. Think of specific situations where you successfully juggled various responsibilities and how you kept everything on track.
✨Bring a Positive Attitude
A can-do attitude is essential for this role. Prepare to discuss how you approach challenges with positivity and resilience. Share anecdotes that showcase your commitment to providing excellent customer service and how you’ve made a difference in previous roles.
✨Be Ready for Real Conversations
As you'll be visiting customers in their homes, practice how you would engage with residents. Think about how you can make them feel comfortable and supported. Role-playing potential scenarios can help you feel more confident and prepared for those interactions.