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- Tasks: Lead and inspire a team to deliver top-notch neighbourhood services.
- Company: Join a vibrant organisation dedicated to community impact.
- Benefits: Flexible working, excellent pension, free gym, and 25+ days annual leave.
- Other info: Enjoy a fun workplace with quizzes, charity events, and a great location.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Experience in housing management and a passion for community engagement.
The predicted salary is between 40000 - 50000 £ per year.
Make a Real Impact as a Thriving Neighbourhoods Operations Manager!
Responsibilities
- Lead, motivate, and develop a team of housing professionals to deliver exceptional neighbourhood services.
- Use performance data and resident feedback to drive continuous improvement and deliver consistently high standards.
- Work collaboratively with the Head of Thriving Neighbourhoods, colleagues, partners, and resident groups to bring strategic plans to life.
- Act as a key point of contact for a wide range of internal and external stakeholders.
- Champion safeguarding, compliance, and best practice, ensuring our services are inclusive, responsive, and resident-focused.
Qualifications
- Significant experience in housing or neighbourhood services management.
- A proven ability to lead, coach, and inspire teams.
- Confidence using data to inform decisions and solve problems.
- A collaborative mindset and genuine passion for resident engagement.
- Strong knowledge of safeguarding, compliance, and regulatory requirements.
Benefits
- Flexible working opportunities including flexi-time and hybrid working.
- Excellent pension scheme with a high level of employer contributions.
- Free, fully equipped onsite gym and changing facilities.
- The opportunity to carry out volunteer work for 3 days a year through our Make a Difference scheme.
- Annual leave of 25 days (rising to 30 days) plus Bank Holidays and holiday trading option.
- Free Employee Assistance programme, including free counselling.
- Free annual flu vaccination.
- Cycle to Work scheme.
- The opportunity to work in a beautiful and vibrant part of the Southwest.
- We support digital working with modern devices/smart phones.
- It's fun to work here! Dress down Fridays, company quizzes, and lots of charity events throughout the year.
- Our modern and spacious offices are right on a bus route, and just three miles from the city centre.
- We get a daily visit from a local food van, and within walking distance to local Crownhill shops, Warrens, M&S Foodhall, Co-op, Starbucks and Tim Hortons.
We are a committed Equal Opportunities employer. We welcome applications from suitably talented people from any community and background.
Operations Manager - Thriving Neighbourhoods employer: Plymouth Community Homes
Contact Detail:
Plymouth Community Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Thriving Neighbourhoods
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and neighbourhood services sector. Attend local events or join online forums where you can meet people who might know about job openings or can give you insider tips.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to resident engagement and safeguarding, so you can showcase how your experience aligns with their mission during the chat.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website for the best chance at landing that Operations Manager role! We love seeing applications directly from candidates who are genuinely interested in making a difference in our communities.
We think you need these skills to ace Operations Manager - Thriving Neighbourhoods
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for resident engagement shine through! We want to see how your genuine passion aligns with our mission to create thriving neighbourhoods.
Highlight Your Experience: Make sure to showcase your significant experience in housing or neighbourhood services management. We’re looking for someone who can lead and inspire teams, so share specific examples of how you've done this in the past!
Use Data to Your Advantage: Since we value data-driven decision-making, don’t shy away from mentioning how you’ve used performance data and resident feedback to drive improvements. This will show us that you can make informed decisions and solve problems effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Plymouth Community Homes
✨Know Your Stuff
Before the interview, dive deep into the company’s mission and values. Understand their approach to neighbourhood services and how they engage with residents. This will help you align your answers with their goals and show that you're genuinely interested in making a real impact.
✨Showcase Your Leadership Skills
Be ready to share specific examples of how you've led and motivated teams in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses. Highlight your ability to inspire others and drive performance improvements using data and feedback.
✨Collaborative Mindset is Key
Emphasise your experience working with diverse stakeholders. Prepare to discuss how you've successfully collaborated with colleagues, partners, and resident groups to implement strategic plans. This will demonstrate your ability to work effectively in a team-oriented environment.
✨Be Ready for Compliance Questions
Since safeguarding and compliance are crucial for this role, brush up on relevant regulations and best practices. Be prepared to discuss how you've ensured compliance in previous roles and how you would champion these standards in the new position.