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- Tasks: Lead services that enhance community life and tackle issues like homelessness and anti-social behaviour.
- Company: Plymouth Community Homes is the largest social housing provider in Plymouth, shaping vibrant communities.
- Benefits: Enjoy a role with impact, collaboration opportunities, and a chance to drive positive change.
- Why this job: Make a real difference in people's lives while fostering inclusive and thriving neighbourhoods.
- Qualifications: Proven leadership in housing services, strong communication skills, and a commitment to customer-centric values.
- Other info: Join a passionate team dedicated to community empowerment and continuous improvement.
The predicted salary is between 43200 - 72000 £ per year.
Plymouth Community Homes (PCH) is the city’s largest social housing provider, owning and managing over 16,000 homes. As a cornerstone of Plymouth’s ongoing regeneration, PCH plays a pivotal role in shaping vibrant, inclusive communities. With a development programme that’s expanding beyond its traditional footprint, PCH is committed to improving lives not just through quality housing but through services that empower people, promote wellbeing, and create lasting social impact.
Plymouth Community Homes is seeking an experienced and effective leader to join its Senior Management Team as Head of Thriving Neighbourhoods. This high-impact role will be instrumental in delivering front-line services that directly enhance the quality of life for customers and building communities that thrive. You will drive forward the strategic direction and transformation of services across key areas, including neighbourhood management, homelessness prevention, youth and older persons’ support, accessible housing, and anti-social behaviour resolution. You will also strategically lead cross-departmental collaboration, ensuring services are insight-led, inclusive, and shaped around residents’ evolving needs.
Key responsibilities:- Lead the delivery of services related to neighbourhood management, homelessness prevention, housing advice, accessible housing, and anti-social behaviour.
- Develop and implement innovative strategies to ensure services are intelligence-led and outcomes-focused.
- Promote and embed a culture of continuous improvement across neighbourhood services.
- Drive service transformation through collaboration, insight, and resident engagement.
- Ensure compliance with all relevant legislative, regulatory, and safeguarding requirements.
- Represent PCH at senior stakeholder and strategic partnership forums across the city and beyond.
- Manage departmental budgets effectively, championing value for money and operational efficiency.
- Provide strong, visible leadership to inspire teams and promote a culture of empowerment, learning, and accountability.
PCH is looking to appoint a senior leader with the following attributes:
- A strategic leader with a strong track record in neighbourhood or housing services.
- Demonstrable experience in leading cultural and operational change at scale.
- Knowledge of relevant legislation and regulatory standards in the housing or public service sector.
- Exceptional communication and stakeholder engagement skills.
- Committed to values-led leadership and delivering customer-centric services.
- Skilled at building partnerships and working collaboratively across organisations.
- Adept at using data, intelligence, and feedback to shape services and measure impact.
This is a role for someone who wants to make an immediate positive impact and lasting difference, shaping services that matter and creating communities where people can truly thrive.
For further information and details on how to apply, please contact: Eliot Jeffries – Senior Associate, Neemar Search eliotjeffries@neemarsearch.com
Head of Thriving Neighbourhoods employer: Plymouth Community Homes
Contact Detail:
Plymouth Community Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Thriving Neighbourhoods
✨Tip Number 1
Familiarise yourself with Plymouth Community Homes' mission and values. Understanding their commitment to community empowerment and wellbeing will help you align your vision with theirs during discussions.
✨Tip Number 2
Network with professionals in the housing and community services sector. Attend local events or forums where PCH representatives might be present, as building relationships can give you insights into their current challenges and priorities.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led change in neighbourhood or housing services. Highlighting measurable outcomes from your past experiences will demonstrate your capability to drive transformation at PCH.
✨Tip Number 4
Stay updated on relevant legislation and regulatory standards in the housing sector. Being knowledgeable about current policies will not only show your expertise but also your commitment to compliance and best practices in service delivery.
We think you need these skills to ace Head of Thriving Neighbourhoods
Some tips for your application 🫡
Understand the Role: Before applying, take the time to thoroughly understand the responsibilities and expectations of the Head of Thriving Neighbourhoods position. Familiarise yourself with Plymouth Community Homes' mission and values to align your application accordingly.
Tailor Your CV: Craft your CV to highlight relevant experience in neighbourhood management, housing services, and leadership roles. Use specific examples that demonstrate your ability to drive service transformation and lead teams effectively.
Write a Compelling Cover Letter: Your cover letter should reflect your passion for community development and your strategic vision for enhancing neighbourhood services. Address how your skills and experiences align with the key responsibilities outlined in the job description.
Showcase Your Leadership Style: In your application, emphasise your leadership style and how it promotes empowerment, learning, and accountability within teams. Provide examples of how you've successfully led cultural and operational change in previous roles.
How to prepare for a job interview at Plymouth Community Homes
✨Understand the Role and Responsibilities
Make sure you thoroughly understand the key responsibilities of the Head of Thriving Neighbourhoods role. Familiarise yourself with neighbourhood management, homelessness prevention, and community engagement strategies. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Leadership Skills
Prepare examples that demonstrate your leadership capabilities, especially in driving cultural and operational change. Be ready to discuss how you've inspired teams and promoted a culture of empowerment and accountability in previous roles.
✨Highlight Your Stakeholder Engagement Experience
PCH values exceptional communication and stakeholder engagement skills. Be prepared to share specific instances where you've successfully built partnerships and collaborated across organisations to achieve common goals.
✨Demonstrate Data-Driven Decision Making
Since the role requires using data and intelligence to shape services, come equipped with examples of how you've used data to inform decisions and measure impact in your previous positions. This will show your ability to lead intelligence-led services.
