Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead engaging tours at Mount Edgcumbe House, sharing its rich history with visitors.
- Company: Join a historic site that values heritage and community engagement.
- Benefits: Enjoy flexible working hours and the chance to meet diverse people.
- Why this job: Perfect for history buffs who love customer interaction and storytelling.
- Qualifications: Strong communication skills and a passion for history are essential.
- Other info: Work Sundays to Thursdays, ideal for students seeking part-time roles.
The predicted salary is between 24000 - 36000 £ per year.
Who You Are
You are an enthusiastic and personable individual with an interest in history and customer service. You enjoy engaging with the public and sharing knowledge about historical sites.
What the Job Involves
The role involves conducting informative and engaging tours of Mount Edgcumbe House. You will be responsible for conveying the history and significance of the house to visitors and ensuring they have a fulfilling experience. The working hours are Sunday, Tuesday, Wednesday, and Thursday from 10:45 to 16:30.
Skills
- Strong communication and presentation skills
- Customer service experience
- Ability to engage with diverse groups
- Interest in history and heritage
- Time management skills
Steward - Grade A employer: PLYMOUTH CITY COUNCIL
Contact Detail:
PLYMOUTH CITY COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Steward - Grade A
✨Tip Number 1
Familiarise yourself with the history of Mount Edgcumbe House. Knowing key facts and stories will help you engage visitors and demonstrate your passion for the site during interviews.
✨Tip Number 2
Practice your communication skills by giving mock tours to friends or family. This will help you refine your presentation style and boost your confidence when speaking to diverse groups.
✨Tip Number 3
Showcase your customer service experience by preparing examples of how you've successfully engaged with the public in previous roles. This will highlight your ability to create a fulfilling experience for visitors.
✨Tip Number 4
Be ready to discuss your time management skills, especially how you can effectively manage tour timings while ensuring that all visitors receive the information they need. This is crucial for the role.
We think you need these skills to ace Steward - Grade A
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous customer service roles or experiences where you've engaged with the public. This will show that you have the skills needed for the Steward position.
Show Your Passion for History: In your application, express your enthusiasm for history and heritage. Mention any specific interests or experiences related to historical sites that could make you a great fit for the role.
Demonstrate Communication Skills: Since strong communication is key for this role, provide examples of how you've effectively communicated with diverse groups in the past. This could be through presentations, tours, or even informal settings.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the skills and experiences mentioned in the job description. Use keywords from the job listing to ensure your application stands out to the hiring team.
How to prepare for a job interview at PLYMOUTH CITY COUNCIL
✨Show Your Passion for History
Make sure to express your enthusiasm for history during the interview. Share any personal experiences or interests related to historical sites, as this will demonstrate your genuine passion for the role.
✨Highlight Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. This could include handling difficult situations or going above and beyond for a visitor, showcasing your ability to engage with diverse groups.
✨Practice Your Presentation Skills
Since the role involves conducting tours, practice presenting information clearly and engagingly. You might even want to do a mock tour for a friend or family member to get comfortable with speaking in front of others.
✨Demonstrate Time Management Abilities
Be ready to discuss how you manage your time effectively, especially when dealing with multiple visitors or tasks. Providing specific examples of how you've successfully managed your time in previous roles can set you apart.
