At a Glance
- Tasks: Support public operations and deliver excellent customer service at The Box.
- Company: Join Plymouth City Council's innovative cultural organisation, The Box.
- Benefits: Competitive salary and a chance to work in a vibrant cultural space.
- Other info: This role is not suitable for flexible working; apply by 21 December 2025.
- Why this job: Be part of a mission to inspire through art, people, and ideas.
- Qualifications: Passion for culture and strong customer service skills required.
The predicted salary is between 25200 - 26400 € per year.
Status: Permanent
Hours per week: 14.8 (to be completed Mon-Fri)
Grade: C £25,583 – £26,403 (£10,233 - £10,561 pro rata)
This vacancy is only available for applications from existing Internal Plymouth City Council employees. Applications submitted by External candidates who do not meet this criteria will not be considered and will be rejected.
The Box’s mission is to be a social space for art, people, and ideas, with learning, participation, and artistic excellence at its heart. We are a new hybrid cultural organisation – part museum, gallery, and archive.
The Sales and Information Assistant role is central to supporting public operations at The Box. The role will support Collections team operations in Active Archives and the Cottonian Research Room, delivering excellent public-facing customer service.
If you can demonstrate your ability to deliver all elements of this exciting and varied role and are passionate about Plymouth’s award-winning cultural offer, then we look forward to receiving your application.
This role is not suitable for flexible working due to the needs of the service.
Closing date: Sunday 21 December 2025
Please note, this role is not eligible for visa sponsorship and we can only consider applicants with existing right to work in the UK.
Plymouth City Council is an equal opportunities employer. All applicants will be considered for employment regardless of age, care experience, disability, gender reassignment, marriage/civil partnership, pregnancy/maternity, race, religion/belief, sex or sexual orientation.
As part of our commitment to promoting equality we offer guaranteed interviews to those who meet the essential criteria and are considered disabled, care experienced or are an Armed Forces Service Leaver within the last two years.
Sales and Information Assistant (The Box) in Plymouth employer: PLYMOUTH CITY COUNCIL
Plymouth City Council is an exceptional employer, offering a unique opportunity to work at The Box, a vibrant cultural hub dedicated to art, learning, and community engagement. With a strong commitment to employee development and a supportive work environment, staff can thrive in their roles while contributing to the city's rich cultural landscape. The council promotes equality and inclusivity, ensuring that all employees feel valued and empowered in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Sales and Information Assistant (The Box) in Plymouth
✨Tip Number 1
Get to know The Box and its mission! Dive into their website and social media to understand their vibe. This will help you connect your passion for Plymouth’s cultural scene with what they’re all about during interviews.
✨Tip Number 2
Network like a pro! Reach out to current employees or attend events at The Box. Building relationships can give you insider info and might just land you a recommendation when applying through our website.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and teamwork. Think of examples from your past experiences that showcase your skills, especially in public-facing roles.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you on their radar as they make their decision.
We think you need these skills to ace Sales and Information Assistant (The Box) in Plymouth
Some tips for your application 🫡
Know Your Audience:Before you start writing, take a moment to understand who you're addressing. The Box is all about art, culture, and community, so let your passion for these areas shine through in your application.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Sales and Information Assistant role. Use specific examples that demonstrate your customer service abilities and your enthusiasm for Plymouth’s cultural scene.
Be Clear and Concise:Keep your writing straightforward and to the point. Avoid jargon and overly complex sentences. We want to see your personality, but clarity is key to making a great impression!
Apply Through Our Website:Don’t forget to submit your application through our official website. It’s the best way to ensure it gets to the right people and shows you’re serious about joining our team at The Box!
How to prepare for a job interview at PLYMOUTH CITY COUNCIL
✨Know Your Stuff
Make sure you’re familiar with The Box’s mission and values. Brush up on their exhibitions and community projects, as this will show your genuine interest in the role and the organisation.
✨Customer Service is Key
Since the role involves public-facing customer service, prepare examples of how you've delivered excellent service in the past. Think about specific situations where you went above and beyond to help someone.
✨Show Your Passion for Culture
Demonstrate your enthusiasm for Plymouth’s cultural scene. Be ready to discuss what excites you about working in a hybrid cultural organisation and how you can contribute to its success.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about future exhibitions or how the Collections team collaborates with other departments. It shows you’re engaged and thinking ahead!
