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- Tasks: Lead the development of compliance and training frameworks for Street Services.
- Company: Plymouth City Council, committed to equality and diversity.
- Benefits: Opportunity to make a real impact in a supportive environment.
- Why this job: Shape a culture of safety and continuous learning while driving compliance.
- Qualifications: Health and Safety qualification and experience in training delivery required.
- Other info: Not suitable for flexible working; strong career growth potential.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a proactive Quality Compliance and Training Officer to lead the development and continuous improvement of a robust compliance and training framework for Street Services. This is a pivotal role designed to ensure that all statutory, regulatory, and council obligations are met while embedding a culture of safety and continuous learning. Reporting directly to the Safety, Health & Environment Manager, you will drive audit readiness and leverage digital systems to provide real-time visibility of our workforce compliance. You will be responsible for creating innovative training solutions, including blended and e-learning approaches, to ensure our teams are skilled, safe, and supported.
Key Responsibilities
- Design and Delivery: Compose high-quality training documents and procedural guides and deliver regulated training to staff.
- Compliance Management: Monitor, update, and manage service area training records and matrices to ensure 100% accuracy and compliance.
- Audit & Risk: Identify and monitor risks to maintain audit readiness, advising management on areas of non-compliance.
- Collaboration: Build strong partnerships with Safety, Health & Environment, HR, and operational teams to align training with corporate standards.
- Reporting: Produce actionable reports and data-driven insights to support informed decision-making across the service.
To Excel In This Role, You Will Need
- Qualifications: A relevant Health and Safety qualification (e.g., IOSH Managing Safely or above) and a training qualification (e.g., AET, PTLLS).
- Experience: Proven experience in designing and delivering training to diverse staff groups and managing complex record systems or databases.
- Skills: Excellent communication and interpersonal skills, with the ability to inspire others and embed a culture of compliance.
- Technical Ability: Proficiency in Microsoft Office and experience using compliance dashboards or reporting systems.
- Commitment: A strong dedication to equality, diversity, and inclusion, ensuring these principles are integrated into all training activities.
This role is not suitable for flexible working due to the needs of the service. Plymouth City Council is an equal opportunities employer. All applicants will be considered for employment regardless of age, care experience, disability, gender reassignment, marriage/civil partnership, pregnancy/maternity, race, religion/belief, sex or sexual orientation. As part of our commitment to promoting equality we offer guaranteed interviews to those who meet the essential criteria and are considered disabled, care experienced or are an Armed Forces Service Leaver within the last two years.
Quality Compliance and Training Officer in Plymouth employer: PLYMOUTH CITY COUNCIL
Contact Detail:
PLYMOUTH CITY COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Compliance and Training Officer in Plymouth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend relevant events, and connect with professionals on LinkedIn. We can’t stress enough how valuable personal connections can be in landing that Quality Compliance and Training Officer role.
✨Tip Number 2
Prepare for interviews by researching the company and its compliance culture. We recommend practising common interview questions and tailoring your answers to highlight your experience in training and compliance management. Show them you’re the perfect fit!
✨Tip Number 3
Don’t forget to showcase your skills! Bring along examples of your training documents or reports to demonstrate your expertise. We believe that tangible evidence of your work can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to engage directly with us.
We think you need these skills to ace Quality Compliance and Training Officer in Plymouth
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in compliance and training. We want to see how your skills align with the role, so don’t hold back on showcasing your achievements!
Showcase Your Qualifications: Don’t forget to mention your Health and Safety qualifications and any training certifications you have. We’re looking for someone who can hit the ground running, so let us know how you meet the essential criteria.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure we receive all your details correctly and gives you a chance to review everything before hitting send!
How to prepare for a job interview at PLYMOUTH CITY COUNCIL
✨Know Your Compliance Basics
Before the interview, brush up on key compliance regulations relevant to the role. Understand the statutory and regulatory obligations that Street Services must meet, as this will show your proactive approach and readiness to take on the responsibilities of the Quality Compliance and Training Officer.
✨Showcase Your Training Experience
Prepare to discuss specific examples of training programmes you've designed or delivered. Highlight your experience with blended and e-learning approaches, and be ready to explain how these solutions improved staff skills and compliance in previous roles.
✨Demonstrate Collaboration Skills
Think of instances where you successfully collaborated with different teams, such as Safety, Health & Environment or HR. Be prepared to share how you built strong partnerships and aligned training with corporate standards, as teamwork is crucial for this position.
✨Be Data-Driven
Familiarise yourself with how to produce actionable reports and insights from training data. Discuss any experience you have with compliance dashboards or reporting systems, as this will demonstrate your technical ability and commitment to informed decision-making.