PSAP Business Manager
Join to apply for the PSAP Business Manager role at Plymouth City Council.
Key Responsibilities
- Provide strategic and operational support to the PSAP, coordinating partnership activity and ensuring compliance with statutory requirements.
- Lead on business planning, performance monitoring, and reporting to the Board and sub-groups.
- Work closely and collaboratively with the Independent Chair/Vice chair.
- Manage key projects that strengthen safeguarding arrangements and improve outcomes for adults at risk.
- Act as the central point of contact for partners, stakeholders, and the public, ensuring clear communication and engagement.
- Have responsibilities for business unit staffing and budget management.
- Collaborate with other statutory partnerships locally, regionally with other SAB Business Managers and actively participate in the SAB Business Managers National Network.
Qualifications and Experience
- Strong knowledge of adult safeguarding legislation, policy and practice.
- Sound knowledge to lead anti-discriminatory, equality, diversity and inclusion practice.
- Excellent organisational and project management skills, with the ability to manage competing priorities.
- Proven experience of working in a multi‑agency environment, building effective partnerships and ability to work within a politically sensitive environment.
- Strong analytical and communication skills, with the ability to produce high‑quality reports and presentations.
- Experience of creating a system culture that promotes learning and reflection.
- Experience of identification and management of adult safeguarding system risks.
- Excellent knowledge and understanding of the wider safeguarding agenda.
- Knowledge of budget planning, setting and monitoring.
- A degree level or equivalent qualification in a related adult safeguarding focused field e.g. Social Work, Health, Police, Probation.
Additional Information
The Disclosure & Barring Service Check requirement for this post is: Enhanced Children’s Barred List & Adult’s Barred List.
We are a flexible employer and provide a variety of working arrangements tailored to the needs of each role.
Plymouth City Council is an equal opportunities employer. All applicants will be considered for employment regardless of age, care experience, disability, gender reassignment, marriage/civil partnership, pregnancy/maternity, race, religion/belief, sex or sexual orientation.
As part of our commitment to promoting equality we offer guaranteed interviews to those who meet the essential criteria and are considered disabled, care experienced or are an Armed Forces Service Leaver within the last two years.
Please note, this role is not eligible for visa sponsorship and we can only consider applicants with existing right to work in the UK.
Contact
Jane Elliott Toncic – Strategic Safeguarding Lead (Adults) by email SSTPSAP@plymouth.gov.uk or by phone on 01752 308829.
Closing Date: Monday 12 January 2026
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Contact Detail:
PLYMOUTH CITY COUNCIL Recruiting Team