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- Tasks: Welcome clients and manage enquiries at the front desk.
- Company: Local government authority in Plymouth with a supportive team.
- Benefits: Gain practical experience while working towards a Level 2 qualification.
- Why this job: Kickstart your career in customer service with full training provided.
- Qualifications: Strong communication skills and a positive attitude are essential.
- Other info: Full-time apprenticeship with opportunities for growth.
The predicted salary is between 800 - 1400 £ per month.
A local government authority in Plymouth is seeking a Customer Service Apprentice to join the Learner Services Team. This full-time apprenticeship offers the opportunity to gain practical customer service experience while working towards a Level 2 qualification.
The role focuses on front desk duties, welcoming clients and managing enquiries. Ideal candidates will have strong communication skills and a positive attitude; full training will be provided.
Applications close on 08 February 2026.
Front Desk Customer Service Apprentice (Level 2) in Plymouth employer: PLYMOUTH CITY COUNCIL
Contact Detail:
PLYMOUTH CITY COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Customer Service Apprentice (Level 2) in Plymouth
✨Tip Number 1
First things first, make sure you know the ins and outs of the role. Research what a Customer Service Apprentice does and think about how your skills match up. This will help you shine during interviews!
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with clients, try role-playing common customer service scenarios with friends or family. The more comfortable you are, the better you'll perform.
✨Tip Number 3
Don’t underestimate the power of a positive attitude! Employers love candidates who bring good vibes to the team. Show your enthusiasm for the role and the company during your interview – it can really set you apart.
✨Tip Number 4
Finally, apply through our website! We’ve got loads of resources to help you prepare for your application and interview. Plus, it’s a great way to show your commitment to joining the Learner Services Team.
We think you need these skills to ace Front Desk Customer Service Apprentice (Level 2) in Plymouth
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about customer service, make sure your written application highlights your communication skills. Use clear and friendly language to show us you can connect with clients right from the start!
Be Positive and Enthusiastic: We love a positive attitude! In your application, let your enthusiasm shine through. Share why you're excited about the opportunity to work in customer service and how you can contribute to our team.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to the specific role. Mention the front desk duties and how your skills align with what we’re looking for in a Customer Service Apprentice.
Apply Through Our Website: To make sure your application gets to us without a hitch, apply directly through our website. It’s super easy and ensures we receive all your details correctly. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at PLYMOUTH CITY COUNCIL
✨Know Your Role
Before the interview, make sure you understand what a Front Desk Customer Service Apprentice does. Familiarise yourself with the key responsibilities like welcoming clients and managing enquiries. This will help you demonstrate your enthusiasm for the role and show that you're ready to jump in.
✨Show Off Your Communication Skills
Since strong communication skills are essential for this position, think of examples from your past experiences where you've successfully communicated with others. Whether it's resolving a conflict or simply helping someone out, be ready to share these stories during the interview.
✨Bring a Positive Attitude
A positive attitude can go a long way in customer service. During the interview, let your enthusiasm shine through! Smile, maintain eye contact, and express your eagerness to learn and grow within the role. This will leave a lasting impression on the interviewers.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare a few thoughtful ones about the Learner Services Team or the training process. This shows that you're genuinely interested in the apprenticeship and eager to engage with the team.
