At a Glance
- Tasks: Lead and shape high-profile street services impacting every resident and business in Plymouth.
- Company: Plymouth City Council, committed to delivering better outcomes for residents.
- Benefits: Flexible working arrangements, opportunity to lead meaningful change, and contribute to the city's future.
- Other info: Office-based for 3-4 days a week with flexibility for the remaining time.
- Why this job: Make a real impact on community services and drive transformation in a dynamic environment.
- Qualifications: Proven leadership in complex services, strong political awareness, and experience in budget management.
About Plymouth
Plymouth is Britain’s Ocean City and is ambitious, forward-looking and proud of its identity. With significant investment, growth and regeneration underway, the city is evolving rapidly. We are focused on delivering high-quality public services, improving outcomes for residents and creating a sustainable, inclusive future.
The Role
This is a pivotal leadership role leading one of the Council’s most visible and complex service areas. As Service Director for Street Services, you will lead a broad portfolio including highways and transport infrastructure, waste collection and disposal, street scene, green spaces, parking and commercial operations. You will be responsible for delivering safe, efficient and customer-focused frontline services that have a direct impact on residents, communities and the city’s environment. Reporting to the Strategic Director for Growth, you will operate as a key member of the senior leadership team, working closely with elected members, partners and stakeholders to deliver the Council’s priorities and drive public value.
The Opportunity
This is a role with real scale and impact. You will:
- Lead and shape a large, high-profile frontline service that touches every resident and business in the city
- Drive transformation and continuous improvement across complex operational services
- Deliver strong financial grip and value for money in a challenging environment
- Embed a culture of accountability, performance and customer focus
- Play a key role in delivering Plymouth’s climate ambitions, including the commitment to become carbon neutral by 2030
- Work across organisational and system boundaries to deliver integrated, place-based outcomes
This is an opportunity to lead change at pace, improve service delivery and position Street Services as a high-performing, modern and responsive function.
What We’re Looking For
We are looking for an experienced and credible leader who can operate effectively at Chief Officer level. You will bring:
- A strong track record of leading complex, multi-disciplinary services, ideally within highways, waste, environmental or infrastructure-related functions
- Experience of delivering transformation and cultural change in large organisations
- Commercial awareness and the ability to manage significant budgets and resources
- The ability to translate strategic priorities into clear, deliverable plans
- Strong political awareness and experience of working with elected members and senior stakeholders
- A collaborative, system leadership approach, with the ability to influence and build partnerships
- A focus on performance, outcomes and continuous improvement
You will be a visible and resilient leader, able to manage competing priorities and deliver results in a demanding and high-profile environment.
Why Join Us
Plymouth City Council is committed to delivering better outcomes for our residents and communities. This role offers the opportunity to shape critical services, lead meaningful change and contribute to the future of the city. The expectation is that the role will be office-based for 3 to 4 days per week to support collaboration and visibility, with flexibility around how the remaining time is worked. As a flexible employer, we are open to discussing working arrangements to balance service needs with individual circumstances.
If you have any queries, please contact.
Closing date: 20 May
Assessment centre: 10 June
Final interview: 17 June
Service Director Street Services in Okehampton employer: PLYMOUTH CITY COUNCIL
Plymouth City Council is an excellent employer, offering a unique opportunity to lead transformative public services in Britain’s Ocean City. With a strong commitment to employee growth, a collaborative work culture, and a focus on delivering meaningful outcomes for residents, this role allows you to make a significant impact while enjoying flexible working arrangements. Join us in shaping a sustainable and inclusive future for Plymouth, where your leadership will drive change and enhance community well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Service Director Street Services in Okehampton
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join relevant groups on social media, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand Plymouth City Council’s goals and how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on articulating your leadership experience and how it relates to the role of Service Director for Street Services.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our process. So, hit that apply button and show us what you’ve got!
We think you need these skills to ace Service Director Street Services in Okehampton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the Service Director role. Highlight your experience in leading complex services and how it aligns with Plymouth's ambitions.
Showcase Your Leadership Skills:We want to see your leadership style! Share examples of how you've driven transformation and cultural change in previous roles, especially in high-profile environments like highways or waste management.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your achievements and how they relate to the key responsibilities of the role. We appreciate clarity!
Apply Through Our Website:Don’t forget to submit your application through our official website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at PLYMOUTH CITY COUNCIL
✨Know Your Stuff
Make sure you thoroughly understand the role of Service Director for Street Services. Familiarise yourself with Plymouth's current initiatives, especially around climate ambitions and service delivery. This will show your genuine interest and help you answer questions more effectively.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading complex, multi-disciplinary services. Think about times you've driven transformation or cultural change, and be ready to discuss how you managed competing priorities while delivering results.
✨Understand the Financials
Brush up on your commercial awareness and be prepared to discuss how you've managed significant budgets in the past. Being able to demonstrate your financial grip and value-for-money strategies will be crucial in this role.
✨Engage with Stakeholders
Since this role involves working closely with elected members and stakeholders, think about how you've built partnerships in previous roles. Be ready to share specific examples of how you've influenced others and delivered integrated outcomes.
