At a Glance
- Tasks: Lead waste collection services and manage a large frontline workforce in Plymouth.
- Company: Join Plymouth City Council, dedicated to public service and community improvement.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth and development.
- Why this job: Make a real impact on the community while driving innovation in waste management.
- Qualifications: Experience in operational management, preferably in waste services, is essential.
- Other info: Guaranteed interviews for eligible candidates; contact for more info available from mid-August.
The predicted salary is between 36000 - 60000 £ per year.
Operations Manager (Domestic Waste) Role Profile
Are you a dynamic leader with a passion for operational excellence and public service?
Plymouth City Council is seeking a highly capable and driven Operations Managerto lead the delivery of our essential waste collection services across the city. This is a key leadership role, responsible for managing a large frontline workforce and ensuring that domestic waste is collected safely, efficiently, and with minimal disruption to residents.
You’ll be at the helm of a service that supports over 100 staff and operates a fleet of 40+ heavy goods vehicles, overseeing the collection of residual, recycling, garden waste streams. Additionally, you’ll have the opportunity to shape our new weekly Food Waste collection service planned for 2026. You’ll ensure resources are optimally managed, services are delivered to a high standard, and the health and safety of our crews and residents remains a top priority.
This role demands strong leadership, operational expertise, and a commitment to continuous improvement. You’ll be instrumental in driving cultural change, embedding digital systems, and working collaboratively across the Council and with communities to improve recycling rates and reduce non-compliance.
We’re looking for someone with substantial experience in operational management—ideally within waste services—who can lead large teams, manage complex logistics, and deliver excellent customer service. Strong performance management, communication, planning and stakeholder engagement skills are essential. The role will be predominantly based at our main depot site.
If you’re ready to take on a high-impact role that helps shape the future of waste services in Plymouth, we’d love to hear from you.
Plymouth City Council is an equal opportunities employer. All applicants will be considered for employment regardless of age, care experience, disability, gender reassignment, marriage/civil partnership, pregnancy/maternity, race, religion/belief, sex or sexual orientation.
As part of our commitment to promoting equality we offer guaranteed interviews to those who meet the essential criteria and are considered disabled, care experienced or are an Armed Forces Service Leaver within the last two years.
If you would like any further information regarding the position then a call can be arranged with Andy Sharp, Interim Service Director for Street Services. You can contact Bethany.Harrall@plymouth.gov.uk to arrange but please not this wont be until mid August onwards due to annual leave.
Closing Dare: Thursday 21 August 2025
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GROW/3808 - Operations Manager (Domestic Waste) employer: PLYMOUTH CITY COUNCIL
Contact Detail:
PLYMOUTH CITY COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GROW/3808 - Operations Manager (Domestic Waste)
✨Tip Number 1
Familiarise yourself with Plymouth City Council's current waste management strategies and initiatives. Understanding their existing services, especially the upcoming Food Waste collection, will help you demonstrate your commitment to improving operations during interviews.
✨Tip Number 2
Network with professionals in the waste management sector, particularly those who have experience with local councils. Engaging with industry peers can provide insights into best practices and may even lead to valuable referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed large teams and complex logistics in previous roles. Highlighting your operational expertise will be crucial in showcasing your fit for this leadership position.
✨Tip Number 4
Stay updated on the latest trends in waste management and recycling. Being knowledgeable about innovative practices and technologies will not only impress interviewers but also show your dedication to continuous improvement in the field.
We think you need these skills to ace GROW/3808 - Operations Manager (Domestic Waste)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements of the Operations Manager position. Highlight your relevant experience in operational management, especially within waste services.
Tailor Your CV: Customise your CV to reflect your leadership skills, operational expertise, and experience managing large teams. Use specific examples that demonstrate your ability to improve service delivery and manage complex logistics.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for public service and operational excellence. Mention how your background aligns with Plymouth City Council's goals, particularly in enhancing recycling rates and ensuring health and safety.
Highlight Relevant Skills: In your application, emphasise your performance management, communication, planning, and stakeholder engagement skills. Provide concrete examples of how you've successfully led teams and driven cultural change in previous roles.
How to prepare for a job interview at PLYMOUTH CITY COUNCIL
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to demonstrate your leadership capabilities. Prepare examples of how you've successfully led teams in the past, particularly in challenging situations. Highlight your ability to motivate and manage large groups effectively.
✨Understand Waste Management Operations
Familiarise yourself with the specifics of waste management operations, especially within a council context. Be ready to discuss your experience with logistics, fleet management, and service delivery, as well as any innovative ideas you have for improving these processes.
✨Emphasise Health and Safety Awareness
Health and safety is a top priority in this role. Be prepared to discuss your approach to ensuring the safety of both staff and residents. Share any relevant experiences where you implemented safety protocols or improved compliance within your previous roles.
✨Prepare for Cultural Change Discussions
This position involves driving cultural change within the organisation. Think about how you can contribute to this aspect and be ready to discuss strategies you've used in the past to foster a positive work environment and improve team dynamics.