At a Glance
- Tasks: Lead and manage hard and soft FM contracts for Plymouth City Council.
- Company: Join Plymouth City Council, dedicated to delivering top-notch facilities management services.
- Benefits: Enjoy flexible working arrangements and a supportive work environment.
- Other info: Opportunity to shape the future of facilities management in Plymouth.
- Why this job: Be part of a forward-thinking team focused on sustainability and service excellence.
- Qualifications: Degree-level education and experience in managing FM contracts are essential.
The predicted salary is between 43200 - 72000 € per year.
CORP/3831 - Commercial and Contract Manager (FM)
CORP/3831 - Commercial and Contract Manager (FM)
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Plymouth City Council provided pay range
This range is provided by Plymouth City Council. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
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Commercial and Contracts Manager - Role Profile.pdf
About The Role
Are you an experienced contracts professional with a passion for delivering high-quality facilities management services? Plymouth City Council is seeking a dynamic and commercially astute Commercial and Contracts Manager (FM) to lead the management of hard and soft FM contracts across our diverse estate.
In this pivotal role, you’ll ensure service excellence, value for money, and contractual compliance, while driving continuous improvement and supporting the Council’s carbon reduction and sustainability goals.
Key Responsibilities
- Lead the development and implementation of robust contract management processes.
- Manage relationships and performance of all hard and soft FM contractors.
- Oversee procurement of FM services, including SLAs and KPIs.
- Conduct regular performance reviews and quality audits.
- Ensure compliance with health and safety, procurement, and risk management standards.
- Collaborate with internal teams to inform operational and financial decisions.
Essential Qualifications & Knowledge:
- Degree-level education.
- Project and Contracts Management qualifications.
- Strong understanding of performance and risk management.
- Proven experience managing FM contracts, including NEC4.
- Skilled in procurement, financial oversight, and contractor negotiations.
- Experience in developing and implementing contract management strategies.
- Local Authority experience.
- Familiarity with CAFM systems and carbon reduction initiatives.
- Excellent communication, negotiation, and relationship management.
- Strong analytical and numerical skills.
- Highly organised with attention to detail.
- Be part of a forward-thinking team shaping the future of FM in Plymouth.
- Play a key role in delivering sustainable and efficient services.
- Enjoy flexible working arrangements and a supportive work environment.
As part of our commitment to promoting equality we offer guaranteed interviews to those who meet the essential criteria and are considered disabled, care experienced or are an Armed Forces Service Leaver within the last two years.
We are a flexible employer and provide a variety of working arrangements tailored to the needs of each role.
For more information or an informal discussion regarding this role, please contact Kirstie Spencer by email kirstie.spencer@plymouth.gov.uk.
Closing Date -Thursday 21/08/2025
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#J-18808-LjbffrCORP/3831 - Commercial and Contract Manager (FM) in Plymouth employer: PLYMOUTH CITY COUNCIL
Plymouth City Council is an exceptional employer, offering a supportive work environment that prioritises employee well-being and professional growth. As a Commercial and Contracts Manager (FM), you will be part of a forward-thinking team dedicated to delivering high-quality facilities management services while contributing to the Council's sustainability goals. With flexible working arrangements and opportunities for continuous improvement, this role provides a meaningful and rewarding career in a vibrant community.
StudySmarter Expert Advice🤫
We think this is how you could land CORP/3831 - Commercial and Contract Manager (FM) in Plymouth
✨Tip Number 1
Familiarise yourself with the specific FM contracts and frameworks used by Plymouth City Council. Understanding their approach to hard and soft FM services will give you an edge in discussions and interviews.
✨Tip Number 2
Network with professionals in the facilities management sector, especially those who have experience with local authorities. This can provide insights into the role and help you make valuable connections that could support your application.
✨Tip Number 3
Stay updated on the latest trends in sustainability and carbon reduction initiatives within facilities management. Being knowledgeable about these topics will demonstrate your commitment to the Council's goals during the interview process.
✨Tip Number 4
Prepare to discuss your experience with NEC4 contracts specifically. Highlighting your familiarity with this framework will show that you are well-equipped to manage the contracts effectively from day one.
We think you need these skills to ace CORP/3831 - Commercial and Contract Manager (FM) in Plymouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in managing FM contracts, particularly with NEC4. Emphasise your skills in procurement, financial oversight, and contractor negotiations to align with the job requirements.
Craft a Compelling Cover Letter:In your cover letter, express your passion for facilities management and how your background aligns with Plymouth City Council's goals. Mention specific examples of how you've driven continuous improvement and ensured compliance in previous roles.
Highlight Relevant Qualifications:Clearly list your degree-level education and any Project and Contracts Management qualifications. If you have experience with CAFM systems or carbon reduction initiatives, make sure to include that as well.
Showcase Soft Skills:Demonstrate your excellent communication, negotiation, and relationship management skills in your application. Provide examples of how you've successfully collaborated with internal teams and managed contractor relationships.
How to prepare for a job interview at PLYMOUTH CITY COUNCIL
✨Showcase Your Contract Management Expertise
Be prepared to discuss your previous experience managing FM contracts, particularly with NEC4. Highlight specific examples where you successfully implemented contract management strategies and how they contributed to service excellence.
✨Demonstrate Your Understanding of Sustainability
Since the role involves supporting carbon reduction and sustainability goals, be ready to talk about any relevant initiatives you've been involved in. Discuss how you can contribute to these objectives within the council's framework.
✨Prepare for Performance Management Questions
Expect questions related to managing contractor performance and conducting quality audits. Prepare to share your approach to setting SLAs and KPIs, and how you ensure compliance with health and safety standards.
✨Highlight Your Communication Skills
Strong communication and relationship management skills are essential for this role. Be ready to provide examples of how you've effectively collaborated with internal teams and managed contractor relationships to achieve common goals.
