N639 Project and Programme Support Officer - Role Profile Current Plymouth City Council apprentices wishing to apply for this role must contact the recruiting manager to ensure that they are able to support them to satisfactorily complete their NVQ qualification. Apprentices must also have 6 months continuous service and satisfactorily completed their probationary period before applying. Help Shape the Future of Family Support in Plymouth Are you looking for a role where your skills in organisation, coordination, and communication will make a real difference? Join Plymouth City Council as a Project and Programme Support Officer working on one of the city’s most ambitious and impactful transformation programmes — Family Hubs. This is an exciting opportunity to play a key role in supporting the development and delivery of an integrated early help and prevention network, aligned to Department for Education (DfE) national guidance and local need. About The Family Hubs Programme Family Hubs are central to our approach to improving outcomes for children, young people and families. They offer a ‘one front door’ model to support for families with children aged 0–19 (or up to 25 with SEND), bringing together services such as: Parenting and relationship support Health and wellbeing services Early years development Employment and housing advice SEND support Youth and community engagement In Plymouth, we currently have 11 Family Hubs and are developing additional satellite hubs to reach new communities. This programme is not just about places – it\'s about system change: redesigning how services work together, share information, and deliver early intervention that prevents the need for crisis support. The Family Hubs transformation is a multi-agency, cross-sector initiative, bringing together teams from local authority services, health, education, and the voluntary and community sector. About The Role As Project and Programme Support Officer, you’ll work closely with the Senior Project Manager, programme leads, and wider partners to support delivery of this high-profile work. You will be central to ensuring our projects are well-organised, outcomes-focused, and aligned with both local priorities and national expectations. This is an ideal role for someone who thrives on coordination, has strong attention to detail, and wants to work in a values-led environment. Key Responsibilities Include Supporting project planning and delivery across a range of workstreams Maintaining and updating programme documentation, plans, and risk logs Coordinating meetings, workshops, stakeholder communications and tracking actions Assisting in the collation of data, evidence, and reporting for internal and external monitoring Liaising with a wide range of partners including schools, health services, and community organisations Helping to ensure the programme remains on schedule and responsive to changing needs Contributing to the development of communications materials and promotional content Supporting engagement with children, families, and practitioners to shape delivery Who We’re Looking For We’re looking for someone who: Has strong organisational and time management skills Communicates clearly and professionally with a variety of stakeholders Works well independently and as part of a dynamic, multi-disciplinary team Is proactive, flexible, and solution-focused Has a genuine interest in improving services for children, families, and communities Experience in a project support role is desirable, especially within the public or voluntary sectors, but we also welcome applications from candidates with transferable skills and a strong interest in early help and service transformation. We are a flexible employer and provide a variety of working arrangements tailored to the needs of each role. For more information or an informal discussion regarding this role, please contact Peter Honeywell on 01752 305603 or at peter.honeywell@plymouth.gov.uk Closing date:- Wednesday 09 July 2025 Plymouth City Council is an equal opportunities employer. All applicants will be considered for employment regardless of age, care experience, disability, gender reassignment, marriage/civil partnership, pregnancy/maternity, race, religion/belief, sex or sexual orientation. As part of our commitment to promoting equality we offer guaranteed interviews to those who meet the essential criteria and are considered disabled, care experienced or are an Armed Forces Service Leaver within the last two years. #J-18808-Ljbffr
Contact Details:
PLYMOUTH CITY COUNCIL Recruitment Team
peter.honeywell@plymouth.gov.uk
