At a Glance
- Tasks: Support diverse communities by managing data and assisting with resettlement services.
- Company: Join Plymouth City Council, dedicated to supporting vulnerable populations and promoting equality.
- Benefits: Enjoy flexible working options and the chance to make a real social impact.
- Other info: Opportunity for guaranteed interviews for eligible candidates; basic DBS check required.
- Why this job: Be part of a dynamic team making a difference in people's lives while developing your skills.
- Qualifications: Experience in fast-paced environments and strong communication skills are essential.
The predicted salary is between 28800 - 43200 € per year.
Community Connections Officer Role Profile
Are you passionate about supporting people from diverse backgrounds, with a keen eye for data?
Can you work in a fast-paced, trauma-informed environment?
The demand within the Accommodation and Resettlement team is increasing and we think it will continue to do so for some time to come. We have numerous workstreams with increasing demand and we recognise the need to develop our service in response to this. We are committed to developing creative and innovative ways to support refugees and asylum seekers, Gypsies and Travellers and rough sleepers.
We are investing in additional resources and have an exciting opportunity to join our team as a Community Connections Officer.
This role will support the Accommodation and Resettlement team across Government Resettlement schemes, rough sleeping and Gypsy, Roma and Traveller workstreams.
The role will provide administrative support to the resettlement service, supporting newly arrived families to access relevant support. This will include making arrangements for new arrivals to settle into new homes, sharing information with key partners, data reconciliation and supporting with funding claims. They will need to have an eye for detail as they support in data management and consolidation across a number of workstreams including supporting with monthly rough sleeper data returns. In some circumstance this role may be required to support the activity of our outreach team and to be co-located with other services.
What We Are Looking For
- People who have a proven track record of working in a fast-paced environment and people with transferable skills, particularly in busy back-office settings
- Excellent communicators who will share information with partners and other stakeholders in a clear and precise manner
- People who can work to tight deadlines and under pressure
- Team players with good attitude and experience of trauma-informed practice
- People with great data management skills who have an eye for detail and who can prioritise their work in a demanding environment
- Natural problem solvers who can think creatively to offer resolutions.
- This role also may require working with vulnerable people so an awareness of
- They must be able to work with a range of different communities, and clients who may display challenging behaviours.
- This is an office-based role, there will be the occasional ability to work from home. It may be required, when required to support Community Outreach workers to deliver legal notices on unauthorised encampments and meet with vulnerable rough sleepers.
This role is suitable for flexible working subject to the needs of the service.
The Disclosure & Barring Service Check requirement for this post is: Basic Check
Plymouth City Council is an equal opportunities employer. All applicants will be considered for employment regardless of age, disability, gender reassignment, marriage/civil partnership, pregnancy/maternity, race, religion/belief, sex or sexual orientation.
As part of our commitment to promoting equality we offer guaranteed interviews to those who meet the essential criteria and are considered disabled, have been in Plymouth City Council care or are an Armed Forces Service Leaver within the last two years.
For an informal discussion please contact Jessica Dann at Jessica.dann@plymouth.gov.uk .
Closing Date: Wednesday 20 August 2025 #J-18808-Ljbffr
AHC/3817 - Community Connections Officer in Plymouth employer: PLYMOUTH CITY COUNCIL
Plymouth City Council is an exceptional employer dedicated to fostering a supportive and inclusive work environment, particularly for those passionate about making a difference in the lives of vulnerable communities. With a strong commitment to employee development, flexible working arrangements, and a focus on trauma-informed practices, we empower our staff to thrive in their roles while contributing to meaningful social change. Join us in our mission to innovate and enhance support services for refugees, asylum seekers, and other diverse groups in a vibrant city that values diversity and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land AHC/3817 - Community Connections Officer in Plymouth
✨Tip Number 1
Familiarise yourself with the specific needs of the communities you'll be working with, such as refugees and asylum seekers. Understanding their challenges will help you demonstrate your commitment to supporting them during the interview.
✨Tip Number 2
Highlight any previous experience you have in fast-paced environments, especially in roles that required data management. Be ready to share examples of how you've successfully handled tight deadlines and complex tasks.
✨Tip Number 3
Prepare to discuss your communication skills and how you've effectively collaborated with partners or stakeholders in the past. Think of specific instances where clear communication made a difference in your work.
✨Tip Number 4
Showcase your problem-solving abilities by thinking of creative solutions you've implemented in previous roles. This will demonstrate your capacity to think on your feet, which is crucial for the Community Connections Officer position.
We think you need these skills to ace AHC/3817 - Community Connections Officer in Plymouth
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and requirements of the Community Connections Officer role. Pay special attention to the essential criteria and think about how your experience aligns with these.
Tailor Your CV:Customise your CV to highlight relevant experience, particularly in fast-paced environments and working with diverse communities. Emphasise your data management skills and any experience you have with vulnerable populations.
Craft a Compelling Cover Letter:Write a cover letter that directly addresses the person specification. Use specific examples from your past experiences to demonstrate how you meet the essential criteria, such as your problem-solving abilities and communication skills.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. Ensure that all information is clear and concise, as attention to detail is crucial for this role.
How to prepare for a job interview at PLYMOUTH CITY COUNCIL
✨Show Your Passion for Community Support
Make sure to express your enthusiasm for working with diverse communities, especially refugees and asylum seekers. Share any relevant experiences that highlight your commitment to supporting vulnerable groups.
✨Demonstrate Your Data Management Skills
Prepare to discuss your experience with data management and reconciliation. Bring examples of how you've successfully handled data in previous roles, particularly in fast-paced environments.
✨Highlight Your Communication Abilities
Since the role requires clear communication with partners and stakeholders, be ready to provide examples of how you've effectively shared information in past positions. This will showcase your ability to work collaboratively.
✨Prepare for Problem-Solving Scenarios
Think of specific instances where you've had to creatively solve problems, especially in challenging situations. This will demonstrate your natural problem-solving skills and ability to think on your feet.
