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For Companies At a Glance
- Tasks: Engage with customers over the phone, understanding their needs and providing tailored solutions.
- Company: Join Plusnet, a tech-driven company focused on connecting people.
- Benefits: Competitive salary, uncapped commission, flexible working, and generous family leave.
- Why this job: Make a real impact by helping customers find the perfect products and services.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Full training provided, with excellent career development opportunities.
The predicted salary is between 25087 - 25684 £ per year.
Sales Advisor
The following information aims to provide potential candidates with a better understanding of the requirements for this role.
What’s in it for you
- Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family
- Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off
- Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks full pay and 8 weeks half pay in the first year.
- Huge Discounts: Save on Plusnet, EE & BT products, including mobile and broadband.
- Career Development: Ongoing support to help you grow your skills and develop
- Season Ticket Travel Loan: Funds for your travel to and from work.
- Volunteering Days: Paid time off to give back to your local community.
- Optional Private Healthcare and Dental: Protection for you and your family.
About the role
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.
This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive, and determination will help you succeed – and where your results are recognized and rewarded.
At Plusnet, we’re harnessing the power of technology to bring people together and make life better. Join our Sheffield Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect Plusnet and EE products and services. From the latest mobile tech to smart home, every call is an opportunity to make a genuine difference.
You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service, and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborating with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most.
Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at Plusnet and turn your potential into performance.
Shift Pattern
Monday: 08:00-16:30
Tuesday: 08:00-16:30
Wednesday: 08:00-16:30
Thursday: 08:00-16:30
Friday: 09:00-17:30
Saturday: Day Off
Sunday: Day Off
Telephone Sales - full training provided employer: Plusnet
Contact Detail:
Plusnet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telephone Sales - full training provided
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Plusnet and its values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Role-play common sales scenarios with a friend or family member. This will boost your confidence and help you articulate how you can meet customer needs effectively during the actual call.
✨Tip Number 3
Show off your personality! When speaking with potential employers, let your energy and enthusiasm shine through. They want to see how you can bring that same vibe to their customers!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the perks that come with it right there.
We think you need these skills to ace Telephone Sales - full training provided
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the role. Highlight any previous sales experience or customer service roles, as these will show us you’re a great fit for our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about sales and how you can contribute to Plusnet. Be genuine and let your personality come through!
Showcase Your Communication Skills: Since this role involves speaking with customers over the phone, make sure your application demonstrates your strong communication skills. Use clear and concise language, and don’t forget to proofread!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the perks we offer!
How to prepare for a job interview at Plusnet
✨Know the Company
Before your interview, take some time to research Plusnet. Understand their values, products, and what makes them stand out in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Telephone Sales Advisor, your communication skills are key. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable speaking about your experiences and how they relate to the job.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific customer situations. Think of examples from your past experiences where you've successfully resolved issues or met targets. This will demonstrate your problem-solving abilities and customer-centric approach.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This could be about the team culture, training opportunities, or how success is measured in the role. It shows you're engaged and serious about the position.