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For Companies At a Glance
- Tasks: Engage with customers over the phone to enhance their digital lives and recommend products.
- Company: Join EE, a leading telecommunications company focused on customer satisfaction and innovation.
- Benefits: Enjoy flexible working, a competitive salary, online GP access, and generous family leave.
- Why this job: This role offers personal growth, a supportive culture, and the chance to make a real impact.
- Qualifications: No specific qualifications needed; just bring your confidence and people skills!
- Other info: Flexible hours, home working options, and opportunities for career development await you.
The predicted salary is between 20000 - 30000 £ per year.
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.
We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
- A great starting salary of £25,087.00, plus incentives and bonuses.
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
- On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career.
What are you waiting for?
Sales Advisor employer: Plusnet
Contact Detail:
Plusnet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be discussing with customers will help you feel more confident during the interview and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills. Since this role involves talking to customers over the phone, try role-playing conversations with friends or family to enhance your ability to engage and build rapport.
✨Tip Number 3
Research common sales techniques and customer service strategies. Even though EE doesn’t do hard sales, knowing how to effectively communicate value can set you apart from other candidates.
✨Tip Number 4
Showcase your flexibility and adaptability. Highlight any experiences where you've successfully managed changing situations or supported others, as these traits align well with the values of EE.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or sales. Emphasise any skills related to communication, relationship building, and problem-solving, as these are crucial for a Sales Advisor role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how your life experiences have prepared you for this position, especially in terms of negotiating and connecting with people.
Showcase Your Soft Skills: In your application, focus on soft skills such as empathy, active listening, and adaptability. These are essential for understanding customer needs and providing tailored solutions, which is key in a sales environment.
Research EE: Familiarise yourself with EE's products and services. Understanding their offerings will help you speak confidently about how you can enhance customers' digital lives, which is a significant part of the Sales Advisor role.
How to prepare for a job interview at Plusnet
✨Show Your People Skills
As a Sales Advisor, your ability to connect with people is crucial. During the interview, share examples of how you've built relationships in the past, whether through work or personal experiences. This will demonstrate your confidence and ability to engage with customers.
✨Understand the Products
While you’ll receive training, having a basic understanding of EE's products and services can set you apart. Research their offerings and think about how they enhance digital lives. This knowledge will help you speak confidently during the interview.
✨Emphasise Flexibility
EE values flexibility, so be sure to mention your adaptability and willingness to accommodate different schedules. Share any experiences where you successfully managed your time or adjusted to changing circumstances, as this aligns with the company's culture.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the role, team culture, and career development opportunities. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
