BT plc in Manchester is seeking a Business Ethernet Delivery specialist to proactively manage jeopardy tasks on Ethernet orders and delivery exceptions, coordinating with BT teams, Networks, Openreach and customers.
You will own jeopardy cases, prioritise actions, escalate where needed and report on order progress. The role requires strong customer service, problem solving and ability to handle multiple orders across complex delivery timelines.
Ethernet Delivery & Jeopardy Resolution Lead in Manchester employer: PlusNet
At Plusnet, we pride ourselves on being an exceptional employer, offering a vibrant work culture in Sheffield that fosters personal and professional growth. With competitive salaries, generous benefits including free phone and broadband, and a commitment to employee well-being through flexible working arrangements, we empower our Inbound Sales Advisors to thrive. Join us and be part of a company that not only values your contributions but also actively supports community initiatives and sustainability efforts.
