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For Companies At a Glance
- Tasks: Deliver exceptional customer service and support our customers with enthusiasm.
- Company: Join Plusnet, a multi-award-winning broadband company with a family-like culture.
- Benefits: Enjoy a competitive salary, discounts, career support, and volunteering days.
- Why this job: Kickstart your career with training, growth opportunities, and a supportive team.
- Qualifications: No specific background needed, just bring your energy and ambition.
- Other info: Embrace diversity and be part of a community that celebrates differences.
The predicted salary is between 12900 - 15100 £ per year.
Where: Plusnet Sheffield
Full time: Permanent
Salary: £21,620 per year
Start Date: 27th Oct 2025
The Role
Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be Plusnet.
Join our multi award winning Apprenticeship scheme and youll use your charm, enthusiasm and belief to ensure our customers experience the best of Plusnetevery time they talk to us.
You can come from any background and all you need is the energy, talent and ambition to launch an amazing career at Plusnet. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ and enjoy all the extras youd expect from Britains most personal broadband company.
We are more than a team at Plusnet; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time.
Long Description
Your Future With Us
We arepassionateabout helping you progress your career and are committed to your growth and development. When the time is right for you, well be right there and will do everything we can to help you get to where you want to be.
Wondering If Youre What Were Looking For?
We believe in a completely personal environment, where youre treated like you want to be treated. Were committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at Plusnet.
Long Description
Wondering Whats In It For You?
Being part of the Plusnet family brings a huge number of benefits including the below:
- A great starting salary of £21,620 plus incentives throughout the year
- Huge?discounts of Plusnet, EE & BT products including your Mobile and Broadband saving you?hundreds?of?pounds?every year.
- Support in carving your own career path. We are passionate about developing our people and well support you to achieve the career you want.
- Season Ticket?Travel Loan giving you the funds to?pay for your travel?to and from work up front, making a difference where it counts.
- Volunteering days, so you can?give back?to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
- The smaller bits like;freetea and coffee, and even aconcierge
What Are You Waiting For?
If you think youd be a great fit wed love to hear from you. Reach out to get the conversation started!
Apprentice Customer Service Advisor in Sheffield employer: Plusnet
Contact Detail:
Plusnet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Customer Service Advisor in Sheffield
✨Tip Number 1
Get to know Plusnet! Research the company culture and values. This will help you connect with the team during interviews and show that you're genuinely interested in being part of the Plusnet family.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different customer scenarios. Being able to demonstrate your charm and enthusiasm in real-life situations can really set you apart.
✨Tip Number 3
Network like a pro! Reach out to current or former Plusnet employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows initiative!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining our amazing team at Plusnet!
We think you need these skills to ace Apprentice Customer Service Advisor in Sheffield
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your charm and enthusiasm. Remember, we’re looking for someone who fits into our Plusnet family!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of an Apprentice Customer Service Advisor. We love seeing how you can bring your unique background to the table, so connect the dots for us!
Show Your Ambition: We’re all about growth and development at Plusnet, so don’t hold back on sharing your career aspirations. Let us know how this apprenticeship fits into your future plans and how eager you are to learn and progress with us!
Apply Through Our Website: To make sure your application gets to us smoothly, head over to our website and apply directly there. It’s the best way to ensure we see your application and get the ball rolling on your journey with Plusnet!
How to prepare for a job interview at Plusnet
✨Know Plusnet Inside Out
Before your interview, take some time to research Plusnet. Understand their values, mission, and what makes them stand out in the broadband industry. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Show Your Customer Service Skills
Think of examples from your past experiences where you've provided excellent customer service. Whether it's a part-time job or a volunteer role, be ready to share how you handled challenges and ensured customer satisfaction. Plusnet values personal service, so highlight your ability to connect with people.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This shows you're genuinely interested in the role and the company. You might ask about the training process for apprentices or how Plusnet supports career development. It’s a great way to demonstrate your eagerness to learn and grow.
✨Be Yourself and Stay Positive
Plusnet is looking for someone who fits into their family-like culture. Be authentic during your interview and let your personality shine through. A positive attitude can go a long way, so keep the conversation light and engaging while showcasing your ambition and energy.
