Apprentice Customer Service Advisor in Burngreave

Apprentice Customer Service Advisor in Burngreave

Burngreave Full-Time 21620 - 30268 € / year (est.) No home office possible
Plusnet

At a Glance

  • Tasks: Engage with customers, ensuring they receive exceptional service and support.
  • Company: Join Plusnet, a multi-award-winning broadband company that values its people.
  • Benefits: Enjoy a competitive salary, discounts on products, and career development support.
  • Other info: Start your journey on 27th Oct 2025 with an NVQ training opportunity.
  • Why this job: Be part of a family-like team that celebrates diversity and personal growth.
  • Qualifications: No specific experience needed, just bring your energy and ambition!

The predicted salary is between 21620 - 30268 € per year.

Where: Plusnet Sheffield Full time: Permanent Salary: £21,620 per year Start Date: 27th Oct 2025 The Role Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be Plusnet. Join our multi award winning Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of Plusnetevery time they talk to us. You can come from any background and all you need is the energy, talent and ambition to launch an amazing career at Plusnet. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ and enjoy all the extras you’d expect from Britain’s most personal broadband company. We are more than a team at Plusnet; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time. Long Description Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be. Wondering If You’re What We’re Looking For? We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at Plusnet. Long Description Wondering What’s In It For You? Being part of the Plusnet family brings a huge number of benefits including the below: A great starting salary of £21,620 plus incentives throughout the year Huge discounts of Plusnet, EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want. Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. The smaller bits like; free tea and coffee, and even a concierge What Are You Waiting For? If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started

Apprentice Customer Service Advisor in Burngreave employer: Plusnet

Plusnet is an exceptional employer that prioritises your growth and development while fostering a supportive and inclusive work culture. As part of our multi-award-winning Apprenticeship scheme in Sheffield, you'll enjoy a competitive salary, extensive benefits including discounts on products, and opportunities for career progression, all within a family-like environment that celebrates diversity and community involvement.

Plusnet

Contact Detail:

Plusnet Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Apprentice Customer Service Advisor in Burngreave

Tip Number 1

Research Plusnet's values and culture. Understanding their commitment to personal service and community will help you align your responses during any interviews or conversations with them.

Tip Number 2

Prepare to showcase your enthusiasm and energy. Think of examples from your past experiences where you've demonstrated these qualities, as they are key traits Plusnet is looking for in an Apprentice Customer Service Advisor.

Tip Number 3

Network with current or former employees of Plusnet. They can provide valuable insights into the company culture and what it takes to succeed in the role, which can give you an edge in your application process.

Tip Number 4

Be ready to discuss your career aspirations. Plusnet is keen on helping you grow, so showing that you have a vision for your future and how this apprenticeship fits into it can make a strong impression.

We think you need these skills to ace Apprentice Customer Service Advisor in Burngreave

Excellent Communication Skills
Customer Service Orientation
Problem-Solving Skills
Empathy and Understanding
Teamwork and Collaboration
Adaptability
Time Management

Some tips for your application 🫡

Understand the Role:Before applying, make sure you fully understand the responsibilities of an Apprentice Customer Service Advisor at Plusnet. Highlight your enthusiasm for customer service and your willingness to learn in your application.

Tailor Your CV:Customise your CV to reflect the skills and experiences that align with the job description. Emphasise any previous customer service experience, even if it's informal, and showcase your ability to work well in a team.

Craft a Compelling Cover Letter:Write a cover letter that expresses your passion for the role and the company. Mention why you want to join Plusnet specifically and how you can contribute to their ethos of exceptional customer service.

Proofread Your Application:Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your tone is professional yet friendly, reflecting the Plusnet culture.

How to prepare for a job interview at Plusnet

Show Your Enthusiasm

Make sure to express your excitement about the role and the company. Plusnet values charm and enthusiasm, so let your personality shine through during the interview.

Demonstrate Customer Focus

Prepare examples of how you've provided excellent customer service in the past, even if it's from a different context. Highlight your ability to connect with people and ensure they have a positive experience.

Embrace Diversity

Familiarise yourself with Plusnet's commitment to diversity and inclusion. Be ready to discuss how you can contribute to a welcoming environment for all customers and colleagues.

Ask Thoughtful Questions

Prepare questions that show your interest in the apprenticeship scheme and your career development. Inquire about training opportunities and how Plusnet supports employees in their growth.