Care Home Deputy Manager

We are looking for an experienced Deputy Manager to operate a residential care home in North London registered for 28 service users. The home provides specialist residential care for the frail elderly and those suffering with dementia, and it is essential that you have a solid background within the health sector.

Position Details

• Location: North London
• Registration: Elderly / Dementia Care
• Job Type: Monday - Friday 08:00 to 16:00
• Responsible to: Service Provider

Criteria

• Experienced deputy manager, with NVQ 3 or above completed or enrolled

Benefits

• £1000.00 signing-on bonus*
• Annual performance bonus*
• CQC Good and Outstanding inspection rating bonus*
• Unlimited £250.00 refer a friend bonus*
• Public transport costs assistance available*
• Paid holiday to 28 days
• Cycle to work scheme
• Assistance with London transport costs available*
• Assistance with London accommodation costs available*
• Workplace pension contributions through NEST

Main Duties

Service Safety – What you will do

• Protect service users from avoidable harm and abuse.
• Manage risks (e.g. mobility / behaviour / hygiene) to service users so they are supported.
• Ensure care staff provide assistance to the service user group in a timely manner.
• Assist in the recruitment procedure (interviewing), in conjunction with our Human Resource Management team, and be responsible for mentoring new care staff.
• Manage the medication process so service users medicines are received, administered, recorded, and returned correctly.
• Review and monitor the quality of the service to drive improvement.
• Complete relevant safety checks (e.g. fire / legionella / nurse call).
• Manage the DoL process (e.g. applications for authorisation / mental capacity assessments / best interest decisions).
• Promote social activities at the residential care home / support, facilitate, and record access to the local community.

Service Effective – What you will do

• Ensure service users nutritional needs are assessed and recorded.
• Organise service user access to healthcare services and ensure ongoing healthcare support.
• Ensure care staff have the confidence and skills needed to carry out their roles and responsibilities through mentoring.
• Ensure care staff have regular supervisions.

Service Caring – What you will do

• Ensure service users and their relatives are consulted and actively involved in making decisions about their care, treatment and support.
• Ensure your care staff develop positive caring relationships with service users.
• Ensure your care staff promote your service users privacy and dignity.

Service Responsive – What you will do

• Assess service users needs and respond to any change in needs so that they receive personalised care that is responsive to these needs.
• Update care plans to reflect the care and support given.
• Involve service users in decision making about their care and listen and learn from peoples experiences, concerns, and complaints.

Service Well-Led – What you will do

• Chair service users and relatives meetings, take note of anything arising, and in discussion with your service provider make changes to the service provision at the service.
• Chair staff meetings, take note of anything arising, and in discussion with your service provider make changes to the service provision at the service.
• Promote an open and positive culture which reflects the opinions of the service users living at the home.

Qualifications and Experience

• NVQ 3 or above completed or enrolled.
• A proven track record within a residential home as deputy manager.
• Elderly / dementia experience.
• A sound knowledge of the CQC and applicable legislation / standards.

Desired Attributes

• Be dynamic & enthusiastic.
• Possess strong leadership skills and works well as part of a team.
• Have good communication skills and be capable of operating software platforms used to manage staff / service users / medication.

For more information or to apply please email a copy of your up to date CV to us. Referrals increase your chances of interviewing at plusdebleu by 2x.