At a Glance
- Tasks: Lead and develop a team to provide high-quality support for adults with disabilities.
- Company: PLUS, a values-driven organisation focused on empowering individuals with learning disabilities.
- Benefits: 33 days annual leave, pension scheme, and a supportive leadership team.
- Other info: Enjoy modern digital systems that reduce admin and enhance care delivery.
- Why this job: Make a real difference in people's lives while leading a passionate team.
- Qualifications: Experience in supported living services and knowledge of CQC regulations required.
The predicted salary is between 30000 - 40000 £ per year.
We have an opportunity for a Supported Living Service Manager to lead two well-established supported living services, supporting around eight adults with learning and physical disabilities. This is a hands-on leadership role focused on delivering high-quality, person-centred support while maintaining strong standards of compliance and team performance.
You will:
- Lead and develop staff to deliver safe, respectful and outcome-focused support
- Ensure services are fully compliant with CQC expectations
- Promote independence, choice and meaningful daily activity
- Build a positive, stable and well-performing team culture
- Continue to develop services in line with individual needs and organisational standards
At PLUS, you will be supported by industry-leading digital systems covering care planning, medication, health delivery, training and communication. These systems reduce administrative burden and allow you to spend more time leading your team and focusing on the people you support.
About You
We are looking for a confident and values-driven manager who can combine practical leadership with strong standards. You will:
- Have experience managing or developing supported living services
- Be confident leading teams and maintaining high standards of care and compliance
- Have good knowledge of:
- CQC regulations and expectations
- The Mental Capacity Act (2005) and DoLS
- Hold (or be working towards) a Level 5 Diploma in Leadership for Adult Care
You will also:
- Lead by example and take ownership of your services
- Build strong relationships with staff, service users and families
- Focus on outcomes and independence, not just processes
About PLUS
PLUS is a values-driven organisation supporting adults with learning disabilities to live independent and fulfilling lives in the community. We focus on delivering real outcomes, helping people to build confidence, maintain independence and take part in everyday life.
Benefits
- 33 days annual leave (including bank holidays)
- Pension scheme
- Employee Assistance Programme
- A supportive and accessible senior leadership team that works closely with Service Managers to resolve challenges and drive practical solutions
- Modern digital systems that streamline administration and support high-quality care delivery
Service Manager - Care and Support employer: PLUS
PLUS is an exceptional employer dedicated to empowering adults with learning disabilities through high-quality, person-centred support. With a strong focus on employee development and a supportive leadership team, we offer a collaborative work culture that values independence and meaningful outcomes. Our modern digital systems enhance your ability to lead effectively, allowing you to prioritise your team's performance and the well-being of those we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager - Care and Support
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on CQC regulations and the Mental Capacity Act. Show that you’re not just familiar with the rules but also passionate about delivering high-quality, person-centred support. We want to see your leadership skills shine!
✨Tip Number 3
When you get an interview, think about how you can demonstrate your experience in building strong teams and promoting independence. Share specific examples of how you've led staff to deliver safe and respectful support in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining PLUS and making a difference in the lives of those we support.
We think you need these skills to ace Service Manager - Care and Support
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting individuals with learning and physical disabilities shine through. We want to see how much you care about making a difference in their lives!
Tailor Your Experience:Make sure to highlight your relevant experience managing supported living services. We’re looking for specific examples that demonstrate your leadership skills and knowledge of CQC regulations.
Be Person-Centred:Remember to focus on person-centred support in your application. Share how you've promoted independence and meaningful activities in your previous roles, as this aligns perfectly with our values at PLUS.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at PLUS
✨Know Your Stuff
Make sure you brush up on CQC regulations and the Mental Capacity Act. Being able to discuss these confidently will show that you’re not just familiar with the rules, but that you truly understand how they impact the care and support you’ll be providing.
✨Showcase Your Leadership Style
Prepare examples of how you've led teams in the past. Think about specific situations where you’ve built a positive team culture or improved service delivery. This will help demonstrate your hands-on leadership approach and your commitment to high standards.
✨Focus on Person-Centred Care
Be ready to talk about how you promote independence and choice for service users. Share any experiences where you’ve tailored support to meet individual needs, as this aligns perfectly with PLUS’s values and mission.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the organisation. This shows your genuine interest in the position and helps you gauge if PLUS is the right fit for you. Consider asking about their approach to staff development or how they measure success in service delivery.
