At a Glance
- Tasks: Lead and develop supported living services for adults with disabilities.
- Company: PLUS, a values-driven organisation focused on independence and community support.
- Benefits: 33 days annual leave, pension scheme, and employee assistance programme.
- Other info: Supportive leadership team and modern digital systems to enhance care delivery.
- Why this job: Make a real difference in people's lives while leading a passionate team.
- Qualifications: Experience in managing supported living services and knowledge of CQC regulations.
The predicted salary is between 30000 - 40000 £ per year.
We have an opportunity for a Supported Living Service Manager to lead two well-established supported living services, supporting around eight adults with learning and physical disabilities. This is a hands-on leadership role focused on delivering high-quality, person-centred support while maintaining strong standards of compliance and team performance.
You will:
- Lead and develop staff to deliver safe, respectful and outcome-focused support
- Ensure services are fully compliant with CQC expectations
- Promote independence, choice and meaningful daily activity
- Build a positive, stable and well-performing team culture
- Continue to develop services in line with individual needs and organisational standards
At PLUS, you will be supported by industry-leading digital systems covering care planning, medication, health delivery, training and communication. These systems reduce administrative burden and allow you to spend more time leading your team and focusing on the people you support.
About You
We are looking for a confident and values-driven manager who can combine practical leadership with strong standards. You will:
- Have experience managing or developing supported living services
- Be confident leading teams and maintaining high standards of care and compliance
- Have good knowledge of:
- CQC regulations and expectations
- The Mental Capacity Act (2005) and DoLS
- Hold (or be working towards) a Level 5 Diploma in Leadership for Adult Care
You will also:
- Lead by example and take ownership of your services
- Build strong relationships with staff, service users and families
- Focus on outcomes and independence, not just processes
About PLUS
PLUS is a values-driven organisation supporting adults with learning disabilities to live independent and fulfilling lives in the community. We focus on delivering real outcomes, helping people to build confidence, maintain independence and take part in everyday life.
Benefits
- 33 days annual leave (including bank holidays)
- Pension scheme
- Employee Assistance Programme
- A supportive and accessible senior leadership team that works closely with Service Managers to resolve challenges and drive practical solutions
- Modern digital systems that streamline administration and support high-quality care delivery
Service Manager employer: PLUS
PLUS is an exceptional employer that prioritises the well-being and development of its staff while delivering high-quality, person-centred support to adults with learning disabilities. With a strong focus on compliance and team performance, PLUS offers a supportive work culture, comprehensive benefits including 33 days of annual leave, and modern digital systems that enhance care delivery, allowing you to lead effectively and make a meaningful impact in the community. Join us to be part of a values-driven organisation that champions independence and personal growth for both employees and service users.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Service Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!
✨Tip Number 2
Prepare for interviews by practising common questions related to supported living services. Think about how you can showcase your experience with CQC regulations and leading teams. We want you to shine, so rehearse your answers until they feel natural!
✨Tip Number 3
Don’t forget to research the organisation you’re applying to! Understanding their values and how they support independence will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our mission to support adults with learning disabilities in a meaningful way.
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting individuals with learning and physical disabilities shine through. We want to see how much you care about making a difference in their lives!
Tailor Your Experience:Make sure to highlight your relevant experience managing supported living services. We’re looking for specific examples that demonstrate your leadership skills and knowledge of CQC regulations. This helps us see how you fit into our values-driven team.
Be Person-Centred:Remember to focus on person-centred support in your application. Share how you've promoted independence and meaningful activities in your previous roles. This aligns perfectly with what we value at PLUS!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at PLUS
✨Know Your Stuff
Make sure you brush up on CQC regulations and the Mental Capacity Act. Being able to discuss these confidently will show that you’re not just familiar with the rules, but that you truly understand how they impact the people you support.
✨Showcase Your Leadership Style
Prepare examples of how you've led teams in the past. Think about specific situations where you’ve built a positive team culture or improved service delivery. This will help demonstrate your hands-on leadership approach.
✨Emphasise Person-Centred Support
Be ready to talk about how you promote independence and choice for service users. Share stories that highlight your commitment to person-centred care and how you’ve made a difference in someone’s life.
✨Ask Thoughtful Questions
Prepare some insightful questions about the organisation and its values. This shows that you’re genuinely interested in PLUS and want to ensure it’s the right fit for both you and the team.
