At a Glance
- Tasks: Lead and develop supported living services for adults with learning disabilities.
- Company: PLUS, a values-driven organisation focused on independence and community support.
- Benefits: 33 days annual leave, pension scheme, and employee assistance programme.
- Other info: Supportive leadership team and modern digital systems to enhance care delivery.
- Why this job: Make a real difference in people's lives while leading a passionate team.
- Qualifications: Experience in managing supported living services and knowledge of CQC regulations.
The predicted salary is between 30000 - 40000 £ per year.
We have an opportunity for a Supported Living Service Manager to lead two well-established supported living services, supporting around eight adults with learning and physical disabilities. This is a hands-on leadership role focused on delivering high-quality, person-centred support while maintaining strong standards of compliance and team performance.
You will:
- Lead and develop staff to deliver safe, respectful and outcome-focused support
- Ensure services are fully compliant with CQC expectations
- Promote independence, choice and meaningful daily activity
- Build a positive, stable and well-performing team culture
- Continue to develop services in line with individual needs and organisational standards
At PLUS, you will be supported by industry-leading digital systems covering care planning, medication, health delivery, training and communication. These systems reduce administrative burden and allow you to spend more time leading your team and focusing on the people you support.
About You
We are looking for a confident and values-driven manager who can combine practical leadership with strong standards. You will:
- Have experience managing or developing supported living services
- Be confident leading teams and maintaining high standards of care and compliance
- Have good knowledge of:
- CQC regulations and expectations
- The Mental Capacity Act (2005) and DoLS
- Hold (or be working towards) a Level 5 Diploma in Leadership for Adult Care
You will also:
- Lead by example and take ownership of your services
- Build strong relationships with staff, service users and families
- Focus on outcomes and independence, not just processes
About PLUS
PLUS is a values-driven organisation supporting adults with learning disabilities to live independent and fulfilling lives in the community. We focus on delivering real outcomes, helping people to build confidence, maintain independence and take part in everyday life.
Benefits
- 33 days annual leave (including bank holidays)
- Pension scheme
- Employee Assistance Programme
- A supportive and accessible senior leadership team that works closely with Service Managers to resolve challenges and drive practical solutions
- Modern digital systems that streamline administration and support high-quality care delivery
Service Manager in London employer: PLUS
PLUS is an exceptional employer dedicated to empowering adults with learning disabilities, offering a supportive and values-driven work environment. With a focus on employee growth, you will benefit from comprehensive training, a generous leave policy, and a collaborative leadership team that prioritises your success and well-being. Join us in making a meaningful impact while enjoying the advantages of modern digital systems that enhance your ability to lead and support your team effectively.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Service Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on CQC regulations and the Mental Capacity Act. We want you to be able to showcase your knowledge and experience confidently, so practice answering common interview questions related to compliance and person-centred support.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've led teams to deliver high-quality care. Highlight your ability to build strong relationships with staff and service users, as this is key to thriving in a role like this.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re all about making the process smooth and straightforward, so you can focus on what really matters – leading your team and supporting those in need.
We think you need these skills to ace Service Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in managing supported living services. We want to see how your skills align with our values and the specific requirements of the Service Manager role.
Showcase Your Leadership Style:In your written application, let us know about your leadership approach. Share examples of how you've built strong teams and maintained high standards of care. We love to see candidates who lead by example!
Demonstrate Compliance Knowledge:Since compliance is key for us, be sure to mention your understanding of CQC regulations and the Mental Capacity Act. This will show us that you’re not just a great leader but also knowledgeable about the legal aspects of supported living.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at PLUS
✨Know Your Stuff
Make sure you brush up on CQC regulations and the Mental Capacity Act. Being able to discuss these confidently will show that you’re not just familiar with the rules, but that you truly understand how they impact the people you support.
✨Showcase Your Leadership Style
Prepare examples of how you've led teams in the past. Think about specific situations where you’ve built a positive team culture or improved service delivery. This will help demonstrate your hands-on leadership approach.
✨Focus on Person-Centred Care
Be ready to talk about how you promote independence and choice for service users. Share any innovative ideas you have for meaningful daily activities that can enhance their lives, as this aligns perfectly with PLUS's values.
✨Ask Thoughtful Questions
Prepare some insightful questions about the services you'll be managing. This shows your genuine interest in the role and helps you gauge if the organisation’s values align with yours. It’s a two-way street!
