Plus X Innovation creates unique and inspiring workplaces, bringing together state-of-the-art equipment and facilities, game-changing innovation programmes and vibrant member communities helping to drive business growth. Plus X Innovation has a proven record of accomplishment of creating collaborative ecosystems with a diverse mix of talents, skills, and technology, attracting, and connecting with local businesses and the wider community.
As a Location Coordinator, you'll play a key role in creating an exceptional experience for every member, visitor and guest from the moment they arrive.
Working closely with the Location Manager and wider team, you'll help ensure the building is welcoming, well-presented, compliant and running smoothly, while building meaningful relationships with members and anticipating their needs.
This is a varied, fast-paced role for someone who enjoys taking initiative, solving problems and finding ways to improve how our spaces operate. Combining the warmth of hospitality with the professionalism of a premium workplace, you'll help drive member satisfaction, retention and the overall success of the location.
Location: Slough (on-site)
Reporting to: Location Manager
Salary range: £26,228 - £28,500 per annum, dependent upon experience
About You
We're looking for someone who is naturally people-focused and takes genuine pride in creating exceptional workplace experiences.
You'll thrive in this role if you're someone who notices the small details, enjoys building relationships and takes ownership rather than waiting to be asked. You're equally comfortable welcoming a new member, resolving an operational issue, hosting an event or finding a better way of doing something.
You'll likely have:
- Experience in hospitality, premium customer service, flexible workspaces or a customer-facing workplace environment.
- A warm, confident and professional approach, with a passion for delivering outstanding customer service.
- A proactive, solutions-focused mindset, taking ownership, using initiative and working collaboratively to achieve the best outcomes.
- A commercial mindset and an interest in developing your sales skills - previous sales experience is welcome but not essential.
- Strong organisational skills, excellent attention to detail and the ability to manage competing priorities in a fast-paced environment.
- The ability to build trusted relationships with a wide range of people and adapt confidently to changing priorities.
- Confidence using Microsoft Office, CRM systems and workplace technology, or the ability to learn new systems quickly.
