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- Tasks: Support a key project by managing client calls and processes with precision.
- Company: Join a dynamic team focused on delivering exceptional client service.
- Benefits: Full training provided, Monday to Friday hours, and a supportive work environment.
- Why this job: Make a real impact in a fast-paced role while developing your skills.
- Qualifications: Detail-oriented, strong communicator, and a quick learner.
- Other info: Fixed 17-week assignment with opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
Are you highly detail-focused with strong process discipline? Do you have experience in a call centre or a fast-paced customer service office? Are you available for a full 17-week assignment? Our client is seeking a reliable and committed temporary staff member to support the delivery of an internal project over a fixed 17-week period as a Project Support Administrator. This is a fast-paced, process-driven role requiring accuracy, professionalism, and the ability to learn new systems quickly. While previous experience in financial services or a call centre environment is advantageous, it is not essential as full training will be provided.
The role will involve handling inbound and outbound client calls, so strong communication skills and sensitivity are key.
Key Responsibilities:- Accurately complete and manage end-to-end processes associated with the project.
- Handle incoming and outgoing client calls professionally and sensitively.
- Provide clear information to clients and gather required details accurately.
- Maintain a high level of attention to detail while adhering to strict quality and compliance standards.
- Learn and confidently navigate new systems and digital tools.
- Handle confidential client information securely and in line with compliance requirements.
- Work collaboratively with the wider project team to ensure milestones and service levels are met.
- High attention to detail and strong accuracy.
- Excellent verbal and written communication skills.
- Ability to follow structured processes consistently.
- Fast learner, particularly with new systems and technology.
- Strong organisational and time-management skills.
- Professional, reliable, and committed.
- Experience within financial services, call centres, or regulated environments.
- Experience handling customer complaints or sensitive client interactions.
- Background in operational, administrative, or process-driven roles.
- Monday - Friday, 9am-5pm (35-hour week)
- Fixed 17-week assignment with full availability required
- No week-on-week changes
- On-site role based in Witney
- Training provided
If you are motivated by delivering outstanding client service and want to play a vital role in supporting a project, we’d love to hear from you. To express interest in this promising role, kindly forward your latest CV, detailing your present or most recent remuneration package and any notice period you might have.
Project Support Administrator employer: Plus One Recruitment
Contact Detail:
Plus One Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Support Administrator
✨Tip Number 1
Get to know the company before your interview. Research their values, culture, and recent projects. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves handling client calls, it’s crucial to sound confident and professional. Try role-playing with a friend or family member to get comfortable with potential scenarios.
✨Tip Number 3
Be ready to demonstrate your attention to detail. During the interview, you might be asked about how you handle tasks that require accuracy. Share specific examples from your past experiences where you’ve excelled in this area.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Project Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your attention to detail and any relevant experience, even if it’s not in financial services. We want to see how your skills match the role of Project Support Administrator!
Showcase Communication Skills: Since this role involves handling client calls, emphasise your communication skills in your application. We love seeing examples of how you've effectively interacted with clients or colleagues in the past.
Be Professional and Reliable: This position requires a high level of professionalism. In your application, let us know about times when you’ve demonstrated reliability and commitment in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Plus One Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Project Support Administrator. Familiarise yourself with the key skills mentioned in the job description, like attention to detail and communication skills. This will help you tailor your answers to show how you fit the role perfectly.
✨Showcase Your Communication Skills
Since handling client calls is a big part of this job, practice articulating your thoughts clearly and professionally. You might want to prepare examples of how you've successfully communicated in past roles, especially in fast-paced environments. This will demonstrate your ability to handle sensitive interactions effectively.
✨Demonstrate Your Process Discipline
Highlight your experience with structured processes during the interview. Think of specific instances where you followed procedures meticulously or improved a process. This will show that you can maintain accuracy and professionalism, which are crucial for this role.
✨Be Ready to Learn
Since the role requires learning new systems quickly, be prepared to discuss how you've adapted to new technologies in the past. Share examples of how you approached learning something new and how you ensured you met compliance standards while doing so. This will reassure them of your ability to pick up new tools efficiently.
