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- Tasks: Support an internal project by managing client calls and processes with precision.
- Company: Join a dynamic team focused on delivering exceptional client service.
- Benefits: Full training provided, Monday to Friday hours, and a supportive work environment.
- Why this job: Make a real impact in a fast-paced role while developing your skills.
- Qualifications: Detail-oriented, strong communicator, and a quick learner.
- Other info: 17-week fixed assignment with opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
Are you highly detail-focused with strong process discipline? Do you have experience in a call centre or a fast-paced customer service office? Are you available for a full 17-week assignment? Our client is seeking a reliable and committed temporary staff member to support the delivery of an internal project over a fixed 17-week period as a Project Support Administrator. This is a fast-paced, process-driven role requiring accuracy, professionalism, and the ability to learn new systems quickly. While previous experience in financial services or a call centre environment is advantageous, it is not essential as full training will be provided. The role will involve handling inbound and outbound client calls, so strong communication skills and sensitivity are key.
Key Responsibilities
- Accurately complete and manage end-to-end processes associated with the project.
- Handle incoming and outgoing client calls professionally and sensitively.
- Provide clear information to clients and gather required details accurately.
- Maintain a high level of attention to detail while adhering to strict quality and compliance standards.
- Learn and confidently navigate new systems and digital tools.
- Handle confidential client information securely and in line with compliance requirements.
- Work collaboratively with the wider project team to ensure milestones and service levels are met.
Key Skills & Experience
- High attention to detail and strong accuracy.
- Excellent verbal and written communication skills.
- Ability to follow structured processes consistently.
- Fast learner, particularly with new systems and technology.
- Strong organisational and time-management skills.
- Professional, reliable, and committed.
Preferred Experience (Desirable)
- Experience within financial services, call centres, or regulated environments.
- Experience handling customer complaints or sensitive client interactions.
- Background in operational, administrative, or process-driven roles.
Additional Information
- Monday - Friday, 9am-5pm (35-hour week)
- Fixed 17-week assignment with full availability required
- No week-on-week changes
- On-site role based in Witney
- Training provided
If you are motivated by delivering outstanding client service and want to play a vital role in supporting a project, we would love to hear from you. To express interest in this promising role, kindly forward your latest CV, detailing your present or most recent remuneration package and any notice period you might have.
Project Support Administrator in Oxford employer: Plus One Recruitment
Contact Detail:
Plus One Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Support Administrator in Oxford
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent projects. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves handling client calls, it’s crucial to sound confident and professional. Try role-playing with a friend or family member to get comfortable with common scenarios.
✨Tip Number 3
Be ready to showcase your attention to detail. During the interview, share examples of how you've successfully managed processes or handled sensitive information in the past. This will highlight your fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Project Support Administrator in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your attention to detail and any relevant experience, especially in customer service or fast-paced environments. We want to see how your skills match the role of Project Support Administrator!
Showcase Communication Skills: Since this role involves handling client calls, emphasise your verbal and written communication skills in your application. Let us know how you've successfully interacted with clients in the past!
Be Process-Driven: Demonstrate your ability to follow structured processes in your application. We love candidates who can show they’re organised and reliable, so share examples of how you’ve managed tasks efficiently.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on board for this exciting opportunity!
How to prepare for a job interview at Plus One Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Project Support Administrator role. Familiarise yourself with the key responsibilities and skills mentioned in the job description. This will help you tailor your answers to show how your experience aligns with what they’re looking for.
✨Showcase Your Communication Skills
Since this role involves handling client calls, practice articulating your thoughts clearly and professionally. You might want to prepare examples of how you've effectively communicated in past roles, especially in customer service or call centre environments.
✨Demonstrate Attention to Detail
Given the emphasis on accuracy and process discipline, be ready to discuss specific instances where your attention to detail made a difference. You could mention how you’ve managed complex tasks or ensured compliance in previous positions.
✨Be Ready to Learn
As a fast learner is a key requirement, think of examples that highlight your ability to quickly adapt to new systems or processes. Share any experiences where you successfully navigated new technology or training, showing your enthusiasm for learning.
