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- Tasks: Lead logistics operations and customer service for a fast-growing e-commerce business.
- Company: Join a dynamic e-commerce company scaling rapidly in the logistics sector.
- Benefits: Enjoy competitive pay, growth opportunities, and a vibrant work culture.
- Why this job: Be part of a team driving innovation and efficiency in logistics while making a real impact.
- Qualifications: Experience in logistics or supply chain management, preferably in a fast-paced FMCG environment.
- Other info: Apply now for a quick response and to kickstart your career!
The predicted salary is between 36000 - 60000 £ per year.
Our client is a fast-growth e-commerce business, who are scaling rapidly and now looking to recruit a full-time Logistics Manager. The successful candidate will take full responsibility for the company's logistics operation and also the internal customer services team. We are therefore seeking applications from people who are used to a broad, operational responsibility, managing the customer supply experience.
Key Responsibilities:
- Develop and execute a logistics strategy that supports the business growth and operational objectives.
- Oversee daily logistics operations, including warehousing, inventory management, distribution, warehouse/pick face organisation.
- Manage and optimise relationships with third-party logistics (3PL) providers and courier partners.
- Implement robust processes to enhance delivery performance and reduce operational costs.
- Ensure full compliance with GDP (Good Distribution Practice), GPHC guidelines, and other regulatory requirements.
- Monitor and analyse logistics and Customer Service KPIs to drive efficiency and service excellence.
- Identify and implement innovative technologies and best practices to enhance logistics operations.
- Collaborate with internal teams (procurement, IT, and finance) to improve supply chain efficiency.
- Define and then lead, develop, and mentor a high-performing logistics and CS team.
- Manage budgets and forecast future requirements to support business growth.
- Handle risk management and contingency planning to mitigate potential disruptions.
Skills & Experience Required:
- Proven experience in a logistics, supply chain or operations management role, within a fast-paced, FMCG environment. Ideally B2C rather than B2B.
- Strong leadership skills with experience in managing customer service and operation teams and third-party providers.
- Excellent knowledge of distribution networks, courier services, and supply chain management.
- Experience with warehouse management systems (WMS), logistics and Customer Service software.
- Strong analytical and problem-solving skills with a data-driven attention to detail approach with the ability to manipulate data within Excel.
- Ability to drive continuous improvement and implement strategic logistics initiatives.
- Strong stakeholder management and communication skills.
- Commercial acumen with experience in negotiating costs with suppliers of services, equipment and packaging to ensure budget is managed fully and cost optimisation.
- Strong people management skills with the ability to coach, mentor, and develop team members to achieve their full potential.
- Run disciplinaries, grievances, investigations in conjunction with HR support and train these skills out.
If you feel that you have the skills and experience that our client is looking for, please apply today for a fast response. If you have any questions, please contact Stuart Moore in the first instance.
Logistics Manager employer: Plus One Recruitment
Contact Detail:
Plus One Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Manager
✨Tip Number 1
Familiarise yourself with the latest trends in logistics and supply chain management, especially within the e-commerce sector. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a fast-paced environment.
✨Tip Number 2
Network with professionals in the logistics field, particularly those who have experience in FMCG and B2C environments. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed logistics operations and improved customer service in previous roles. Highlight your leadership skills and any innovative strategies you've implemented to enhance efficiency.
✨Tip Number 4
Research the company’s logistics processes and identify areas where you could add value. Being able to articulate your ideas on optimising their operations during the interview will set you apart from other candidates.
We think you need these skills to ace Logistics Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics, supply chain, and operations management. Use specific examples that demonstrate your leadership skills and ability to manage customer service teams.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities outlined in the job description. Explain how your background aligns with their needs, particularly your experience in fast-paced FMCG environments and managing third-party logistics.
Highlight Relevant Skills: In your application, emphasise your analytical and problem-solving skills, especially your proficiency with data manipulation in Excel. Mention any experience with warehouse management systems and logistics software.
Showcase Leadership Experience: Detail your experience in leading and developing teams. Provide examples of how you've mentored team members and managed customer service operations, as this is crucial for the Logistics Manager role.
How to prepare for a job interview at Plus One Recruitment
✨Understand the Logistics Landscape
Familiarise yourself with the latest trends and technologies in logistics and supply chain management. Be prepared to discuss how you can implement innovative solutions that align with the company's growth objectives.
✨Showcase Your Leadership Skills
Highlight your experience in managing teams, especially in customer service and operations. Prepare examples of how you've successfully led a team through challenges and improved performance metrics.
✨Prepare for Data-Driven Questions
Since the role requires strong analytical skills, be ready to discuss how you've used data to drive decisions in previous roles. Bring examples of KPIs you've monitored and how you've used them to enhance logistics operations.
✨Demonstrate Stakeholder Management
Be prepared to talk about your experience in managing relationships with third-party logistics providers and internal teams. Discuss specific strategies you've used to optimise these relationships and improve service delivery.
