At a Glance
- Tasks: Lead logistics operations and enhance customer service in a fast-paced e-commerce environment.
- Company: Rapidly growing e-commerce business with a focus on innovation.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work culture.
- Other info: Join a vibrant team and drive efficiency in a thriving industry.
- Why this job: Make a real impact by optimising logistics and leading a high-performing team.
- Qualifications: Experience in logistics management and strong leadership skills required.
Our client is a fast-growth e-commerce business, who are scaling rapidly and now looking to recruit a full-time Logistics Manager. The successful candidate will take full responsibility for the company's logistics operation and also the internal customer services team. We are therefore seeking applications from people who are used to a broad, operational responsibility, managing the customer supply experience.
Key Responsibilities:
- Develop and execute a logistics strategy that supports the business growth and operational objectives.
- Oversee daily logistics operations, including warehousing, inventory management, distribution, warehouse/pick face organisation along with PCA50, Ave call length, Avg answer time, Qty and value of refunds etc.
- Manage and optimise relationships with third-party logistics (3PL) providers and courier partners.
- Implement robust processes to enhance delivery performance and reduce operational costs.
- Ensure full compliance with GDP (Good Distribution Practice), GPHC guidelines, and other regulatory requirements.
- Monitor and analyse logistics and Customer Service KPIs to drive efficiency and service excellence.
- Identify and implement innovative technologies and best practices to enhance logistics operations.
- Collaborate with internal teams (procurement, IT, and finance) to improve supply chain efficiency.
- Define and then lead, develop, and mentor a high-performing logistics and CS team.
- Manage budgets and forecast future requirements to support business growth.
- Handle risk management and contingency planning to mitigate potential disruptions.
Skills & Experience Required:
- Proven experience in a logistics, supply chain or operations management role, within a fast-paced, FMCG environment. Ideally B2C rather than B2B.
- Strong leadership skills with experience in managing customer service and operation teams and third-party providers.
- Excellent knowledge of distribution networks, courier services, and supply chain management.
- Experience with warehouse management systems (WMS), logistics and Customer Service software.
- Strong analytical and problem-solving skills with a data-driven attention to detail approach with the ability to manipulate data within Excel.
- Ability to drive continuous improvement and implement strategic logistics initiatives.
- Strong stakeholder management and communication skills.
- Commercial acumen with experience in negotiating costs with suppliers of services, equipment and packaging to ensure budget is managed fully and cost optimisation.
- Strong people management skills with the ability to coach, mentor, and develop team members to achieve their full potential.
- Run disciplinary’s, grievance, investigations in conjunction with HR support and train these skills out.
If you feel that you have the skills and experience that our client is looking for, please apply today for a fast response. If you have any questions, please contact Stuart Moore in the first instance.
Logistics Manager employer: Plus One Recruitment
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StudySmarter Expert Advice🤫
We think this is how you could land Logistics Manager
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Plus One Recruitment and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Plus One Recruitment!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Plus One Recruitment keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Logistics Manager
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Plus One Recruitment:This is your chance to really connect with the team at Plus One Recruitment. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Plus One Recruitment
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Plus One Recruitment.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Plus One Recruitment that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Plus One Recruitment. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
