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- Tasks: Support customers with spare parts enquiries and manage orders from quote to delivery.
- Company: Join a global manufacturing leader known for high-quality equipment.
- Benefits: Enjoy 25 days holiday, private healthcare, and a company pension.
- Why this job: Make a real impact in a dynamic team while solving problems and learning new systems.
- Qualifications: Experience in parts or administrative roles, with strong customer service skills.
- Other info: Full training provided; Monday to Friday, 8:30AM to 5:00PM.
Are you looking for a customer service focused role where accuracy and problem solving really matter? Do you have experience with parts, stock, stores or inventory, and enjoy learning technical products and systems? Are you keen to join a personable, professional team where you can ask questions, challenge processes and grow?
Our client is a global manufacturing business and market leader within their sector, supplying high-quality equipment to customers across the UK and internationally. Due to continued growth, they are looking to recruit a Spare Parts Administrator to join their customer-focused Sales and Service team.
In this role, you will act as a key point of contact for customers, supporting spare parts enquiries from quote through to delivery. This is a great opportunity for a self-starter who enjoys problem solving, delivering excellent customer service, and making a real impact within a busy technical environment.
Main Responsibilities:- Quoting spare parts using the company’s bespoke spares system
- Communicating with customers via email and telephone regarding spare part availability and pricing
- Raising spare part sales orders
- Producing spare part picking and packing lists
- Invoicing completed spare part orders
- Booking spare parts into stock
- Liaising with factories regarding spare part orders
- Arranging spare part shipments including UPS manifests and consignment notes
- Managing warranty follow-ups, warranty returns and checking warranty credits from factories
- Participating in stock takes
- Carrying out general administrative tasks such as scanning and filing sales orders and invoice packs
- Assisting with picking and packing of spare parts when required
- Previous experience in a parts, stock, stores or administrative role, ideally within a manufacturing, engineering or technical environment
- Strong working knowledge of Microsoft Word and Excel
- Excellent customer service and communication skills
- A proactive approach with strong problem-solving ability
- Comfortable asking questions, learning systems and working with technical information
- Organised, detail-focused and able to manage multiple priorities
- Full training will be provided on the company’s bespoke systems
- 8:30AM to 5:00PM, Monday to Friday
- 25 days holiday per year
- Company pension
- Private healthcare plan
If you would like to apply for this opportunity, please submit an up-to-date CV including details of your current or most recent salary and your availability or notice period.
Parts Advisor in Banbury employer: Plus One Recruitment
Contact Detail:
Plus One Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Banbury
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, make sure you can clearly explain your experience and how it relates to the job. Role-play with a friend or family member to boost your confidence.
✨Tip Number 3
Be ready to showcase your problem-solving skills! Think of examples from your past experiences where you tackled challenges effectively. This will demonstrate your proactive approach and ability to thrive in a busy environment.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Parts Advisor in Banbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with parts, stock, and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love a proactive approach, so let us know how you’ve made an impact in a busy environment!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the point.
Apply Through Our Website: Don’t forget to hit that apply button on our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Plus One Recruitment
✨Know Your Parts
Before the interview, brush up on your knowledge of spare parts and inventory management. Familiarise yourself with common technical terms and systems related to the role. This will not only show your enthusiasm but also help you answer questions confidently.
✨Customer Service Focus
Since this role is heavily customer service-oriented, prepare examples from your past experiences where you provided excellent service. Think about how you handled difficult situations or resolved customer issues, as these stories will demonstrate your problem-solving skills.
✨Ask Questions
Don’t hesitate to ask questions during the interview. Inquire about the company’s bespoke spares system or their approach to customer service. This shows your interest in the role and helps you understand if it’s the right fit for you.
✨Show Your Organisational Skills
Be ready to discuss how you manage multiple priorities and stay organised. You might want to share specific tools or methods you use to keep track of tasks, especially in a busy environment. This will highlight your ability to thrive in a fast-paced setting.
