At a Glance
- Tasks: Support daily operations, customer service, and stock management in a busy branch.
- Company: Join a leading company in the building supplies industry with a focus on teamwork.
- Benefits: 28 days annual leave, health cashback plan, and paid overtime for Saturday mornings.
- Other info: Enjoy a professional, positive atmosphere with opportunities for growth.
- Why this job: Kickstart your career in a dynamic environment while helping customers and learning new skills.
- Qualifications: Customer service experience and strong communication skills are a plus.
Are you looking for an opportunity to build a rewarding career within the building supplies industry? We are seeking a motivated and customer-focused Branch Assistant to support the day-to-day operations of a busy branch environment. This varied role combines customer service, warehouse operations, stock management, sales support, and order fulfilment. The successful candidate will play a key role in ensuring customers receive an excellent experience while helping maintain efficient branch operations, accurate stock control, and high standards of presentation throughout the site.
Duties & Responsibilities
- Prepare, pack, label, and dispatch customer orders accurately and efficiently.
- Support vehicle loading activities and help ensure stock is transported safely and securely.
- Maintain high standards of warehouse, trade counter, and branch cleanliness.
- Provide excellent customer service in person, over the telephone, and through account management activities.
- Assist customers with enquiries, product availability, alternative product recommendations, and order updates.
- Support cash handling processes, daily banking activities, and account monitoring procedures.
- Promote products, special offers, and new product ranges to customers while contributing to branch sales objectives.
- Assist with stock replenishment, stock accuracy, stock storage, and general warehouse management activities.
Education & Skills Required
- Previous experience in a customer service, retail, warehouse, trade counter, or branch environment would be advantageous.
- Excellent organisational and time-management skills.
- Strong communication and interpersonal abilities.
- Professional, positive, and customer-focused approach.
- Good numerical skills and attention to detail.
- Ability to work effectively as part of a team and contribute to shared objectives.
Working hours: 7.40am - 4.40pm (mon-fri), 40 mins lunch break. Alternating Saturday mornings (paid as overtime). 28 days annual leave, rising with service to a maximum 33 (additional holiday purchase scheme). Healthshield Cashback plan.
If you have the skills, enthusiasm, and commitment to succeed in a fast-paced branch environment, we would love to hear from you. Apply today and take the next step in your career within the building supplies sector.
Branch Assistant in Banbury employer: Plus One Recruitment
Join a dynamic team in the building supplies industry where your contributions as a Branch Assistant will be valued and rewarded. With a strong focus on customer service, our supportive work culture fosters professional growth and offers generous benefits, including 28 days of annual leave that increases with service, a health cashback plan, and opportunities for overtime. Located in a bustling branch environment, you'll enjoy a varied role that not only enhances your skills but also allows you to make a meaningful impact on customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Assistant in Banbury
✨Tip Number 1
Get to know the company! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these during your chat.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart appearance can set the tone for a positive interaction.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the position!
We think you need these skills to ace Branch Assistant in Banbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any previous roles in customer service or warehouse environments, as these will be super relevant for us.
Craft a Compelling Cover Letter:Use your cover letter to showcase your enthusiasm for the role and the building supplies industry. Share specific examples of how you've provided excellent customer service or managed stock effectively in the past.
Show Off Your Team Spirit:Since we value teamwork, mention any experiences where you’ve worked collaboratively with others. This could be in a previous job or even during group projects at school or university.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Plus One Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Branch Assistant role. Familiarise yourself with the key responsibilities like customer service, stock management, and order fulfilment. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Customer Service Skills
Since this role is heavily focused on customer interaction, prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or went above and beyond to help a customer.
✨Demonstrate Team Spirit
The job requires working effectively as part of a team, so be ready to discuss your experiences collaborating with others. Share stories that highlight your ability to contribute to shared objectives and maintain a positive atmosphere in the workplace.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with questions about the branch operations, team dynamics, or growth opportunities within the company. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
