At a Glance
- Tasks: Welcome clients, manage calls, and support admin tasks in a busy legal office.
- Company: Established legal services firm focused on client care and community engagement.
- Benefits: Part-time hours, 23 days annual leave, and a friendly work environment.
- Other info: Flexible working hours with opportunities for growth in a supportive team.
- Why this job: Be the first point of contact and make a positive impact on client experiences.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 24000 - 27000 £ per year.
Company Overview
This established professional services organisation operates within the legal sector, providing a broad range of services to individuals and businesses. With a strong focus on client care, professionalism, and community engagement, the firm is committed to delivering high-quality support while fostering a welcoming and collaborative working environment.
An excellent opportunity has arisen for a Reception Administrator to join a busy and professional legal services team in Banbury. This customer-facing role is ideal for an organised and approachable individual who enjoys providing exceptional service to clients and supporting colleagues with a variety of administrative tasks. As the first point of contact for visitors and callers, you will play a key role in creating a positive client experience while ensuring the smooth day-to-day operation of reception and administrative processes.
Duties & Responsibilities
- Welcome visitors to the office, providing a professional and friendly first point of contact.
- Answer and direct telephone calls efficiently, taking and relaying messages where required.
- Log visitor arrivals and notify colleagues of client appointments.
- Manage incoming deliveries and ensure prompt distribution to the appropriate teams.
- Verify and scan Anti-Money Laundering (AML) documentation in accordance with procedures.
- Scan, sort, distribute, and prepare post, while supporting file closure and archiving activities.
- Process and direct online enquiries, maintaining accurate enquiry records.
- Provide administrative support including document preparation, dictation typing, photocopying, scanning, diary management, and meeting room bookings.
Education & Skills Required
- Previous experience in a customer-facing reception or administrative role.
- Strong telephone and communication skills with a professional and confident manner.
- Good IT skills, including Microsoft Outlook and Word; experience with Excel is advantageous.
- Excellent organisational and time-management abilities.
- Friendly, approachable, and empathetic approach to client service.
- Ability to work collaboratively, maintain confidentiality, and adapt to changing business needs.
Additional Information
- Monday – Friday, 9am-1pm or 1pm-5pm (20 hours a week)
- Office-based
- 23 days annual leave (increasing to 27 days with length of service) (pro-rata).
- Office Closure between Christmas and New Year (1 day’s holiday must be allocated).
Reception Administrator (part-time) in Banbury employer: Plus One Personnel
Join a reputable legal services firm in Banbury that prioritises client care and community engagement, offering a supportive and collaborative work environment. As a Reception Administrator, you will benefit from flexible part-time hours, generous annual leave, and opportunities for professional growth within a team that values your contributions. Experience a workplace where your organisational skills and friendly approach are recognised and rewarded, making a meaningful impact on both clients and colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Administrator (part-time) in Banbury
✨Leverage Your Local Law Community
Get involved with local legal societies or student law associations; they often have great networking events and workshops. It’s a brilliant way to meet practising lawyers and potentially get referred for part-time roles at firms like Plus One Personnel.
✨Showcase Your Skills with Mock Trials
Participate in mock trial competitions or legal clinics while studying. This not only sharpens your skills but also gives you practical experiences to talk about in interviews—perfect for a part-time role in law!
✨Tap Into Internship Networks
Make use of university career services to find internships or part-time opportunities. Many law firms source talent directly from student pools, so getting your foot in the door can lead to a longer-term position at a place like Plus One Personnel!
✨Apply Directly on Our Website
Don’t forget to check out Plus One Personnel’s careers page for specific listings. Applying directly can often give you an edge—plus, we appreciate candidates who show interest in our firm specifically!
We think you need these skills to ace Reception Administrator (part-time) in Banbury
Some tips for your application 🫡
Highlight Relevant Law Experience:When applying for this part-time role, make sure to focus on any legal internships, placements, or volunteer work you've done. Even if it’s just shadowing a lawyer, let us know how these experiences shaped your understanding of law and legal services. Every bit counts and shows your commitment to the field!
Use Clear Legal Terminology:Since you’re applying for a position in law services, it’s important to use appropriate legal terminology in your CV and cover letter. This will not only demonstrate your knowledge but also show us that you’re comfortable with the language of the profession. Avoid jargon overload, though; clarity is key!
Show Your Availability:As this is a part-time position, don’t forget to clearly state your availability in your application. Let us know what days and hours you’re free to work, and make it easy for us to see how you’d fit into our team. The more specific, the better!
Tailor Your Cover Letter Just For Us:Your cover letter is a chance to shine! Make it personal and tailored specifically to our role at Plus One Personnel. Talk about why you’re interested in legal services and how your experiences align with what we do. A sprinkle of passion goes a long way!
How to prepare for a job interview at Plus One Personnel
✨Show Off Your Legal Knowledge
Brush up on key legal concepts and current events in the legal realm that may affect your role. Be ready to discuss any relevant case studies or examples, as this demonstrates your engagement with the law beyond just theoretical knowledge.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions where you might be assessed on how you'd handle specific legal situations. Think about practical examples from your studies or previous experiences that highlight your problem-solving skills and ethical considerations.
✨Balance Your Expertise with Flexibility
As this is a part-time role, be prepared to discuss your time management skills and how you can juggle work with your studies or other commitments. Employers will want to see how you can contribute effectively while maintaining a flexible schedule.
✨Highlight Your Commitment to Continuous Learning
Conveying your dedication to ongoing education in the legal field gives a strong impression. Mention any additional courses, certifications, or workshops you've pursued that enhance your legal expertise, showing your motivation for growth in your career.
