At a Glance
- Tasks: Support daily operations, customer service, and stock management in a busy branch.
- Company: Join a leading company in the building supplies industry with a focus on teamwork.
- Benefits: 28 days annual leave, health cashback plan, and paid overtime for Saturday mornings.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Kickstart your career while providing excellent customer experiences and learning valuable skills.
- Qualifications: Customer service or retail experience is a plus; strong communication and organisational skills required.
The predicted salary is between 20000 - 25000 £ per year.
Are you looking for an opportunity to build a rewarding career within the building supplies industry? We are seeking a motivated and customer-focused Branch Assistant to support the day-to-day operations of a busy branch environment. This varied role combines customer service, warehouse operations, stock management, sales support, and order fulfilment. The successful candidate will play a key role in ensuring customers receive an excellent experience while helping maintain efficient branch operations, accurate stock control, and high standards of presentation throughout the site.
Duties & Responsibilities
- Prepare, pack, label, and dispatch customer orders accurately and efficiently.
- Support vehicle loading activities and help ensure stock is transported safely and securely.
- Maintain high standards of warehouse, trade counter, and branch cleanliness.
- Provide excellent customer service in person, over the telephone, and through account management activities.
- Assist customers with enquiries, product availability, alternative product recommendations, and order updates.
- Support cash handling processes, daily banking activities, and account monitoring procedures.
- Promote products, special offers, and new product ranges to customers while contributing to branch sales objectives.
- Assist with stock replenishment, stock accuracy, stock storage, and general warehouse management activities.
Education & Skills Required
- Previous experience in a customer service, retail, warehouse, trade counter, or branch environment would be advantageous.
- Excellent organisational and time-management skills.
- Strong communication and interpersonal abilities.
- Professional, positive, and customer-focused approach.
- Good numerical skills and attention to detail.
- Ability to work effectively as part of a team and contribute to shared objectives.
Working hours: 7.40am – 4.40pm (mon-fri), 40 mins lunch break. Alternating Saturday mornings (paid as overtime). 28 days annual leave, rising with service to a maximum 33 (additional holiday purchase scheme). Healthshield Cashback plan.
If you have the skills, enthusiasm, and commitment to succeed in a fast-paced branch environment, we would love to hear from you. Apply today and take the next step in your career within the building supplies sector.
Branch Assistant in Banbury employer: Plus One Personnel
Join a dynamic team in the building supplies industry where your contributions as a Branch Assistant will be valued and rewarded. With a strong focus on customer service and operational excellence, our company fosters a supportive work culture that encourages professional growth and development. Enjoy competitive benefits including generous annual leave, a health cashback plan, and the opportunity to earn overtime, all while working in a vibrant branch environment that prioritises teamwork and customer satisfaction.
