At a Glance
- Tasks: Support daily operations, customer service, and stock management in a busy branch.
- Company: Join a leading company in the building supplies industry with a focus on teamwork.
- Benefits: 28 days annual leave, health cashback plan, and overtime pay for Saturday mornings.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Kickstart your career while making a real difference in customer experiences.
- Qualifications: Customer service experience and strong communication skills are a plus.
The predicted salary is between 20000 - 25000 £ per year.
Are you looking for an opportunity to build a rewarding career within the building supplies industry? We are seeking a motivated and customer-focused Branch Assistant to support the day‑to‑day operations of a busy branch environment. This varied role combines customer service, warehouse operations, stock management, sales support, and order fulfilment. The successful candidate will play a key role in ensuring customers receive an excellent experience while helping maintain efficient branch operations, accurate stock control, and high standards of presentation throughout the site.
Duties & Responsibilities
- Prepare, pack, label, and dispatch customer orders accurately and efficiently.
- Support vehicle loading activities and help ensure stock is transported safely and securely.
- Maintain high standards of warehouse, trade counter, and branch cleanliness.
- Provide excellent customer service in person, over the telephone, and through account management activities.
- Assist customers with enquiries, product availability, alternative product recommendations, and order updates.
- Support cash handling processes, daily banking activities, and account monitoring procedures.
- Promote products, special offers, and new product ranges to customers while contributing to branch sales objectives.
- Assist with stock replenishment, stock accuracy, stock storage, and general warehouse management activities.
Education & Skills Required
- Previous experience in a customer service, retail, warehouse, trade counter, or branch environment would be advantageous.
- Excellent organisational and time‑management skills.
- Strong communication and interpersonal abilities.
- Professional, positive, and customer‑focused approach.
- Good numerical skills and attention to detail.
- Ability to work effectively as part of a team and contribute to shared objectives.
Working hours
7.40am - 4.40pm (mon‑fri), 40 mins lunch break; alternating Saturday mornings (paid as overtime). 28 days annual leave, rising with service to a maximum 33 (additional holiday purchase scheme). Healthshield Cashback plan.
If you have the skills, enthusiasm, and commitment to succeed in a fast‑paced branch environment, we would love to hear from you. Apply today and take the next step in your career within the building supplies.
Branch Assistant in Banbury employer: PLUS Ltd
Join a dynamic team in the building supplies industry where your contributions as a Branch Assistant will be valued and rewarded. With a strong focus on customer service, our company fosters a supportive work culture that encourages professional growth and development, offering 28 days of annual leave that increases with service, alongside a health cashback plan. Located in a busy branch environment, you'll enjoy a varied role that not only enhances your skills but also allows you to make a meaningful impact on customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Assistant in Banbury
✨Networking in the Right Circles
Dive into communities focused on building systems and supply engineering. Join LinkedIn groups, attend industry-specific trade shows, and don’t shy away from local meetups. These are golden opportunities to connect with industry professionals who could help you land that full-time role at places like PLUS Ltd.
✨Showcase Your Projects
If you've worked on any projects—big or small—related to building systems, make sure to showcase them! Creating a portfolio or a detailed case study on your approach can do wonders. It’s all about showing prospective employers, like PLUS Ltd, that you’ve got hands-on experience and a solid understanding of the field.
✨Leverage University Resources
Are you still connected with your university? Tap into their career services! Many universities have relationships with firms in the building systems sector and can provide leads on exclusive job openings. This could be your ticket to landing the full-time job you want.
✨Get Involved in Professional Bodies
Consider joining professional organisations related to building systems and supply engineering. These often have job boards, career development events, and networking opportunities. Engaging with these can significantly increase your visibility to firms like PLUS Ltd and may help you secure that full-time position sooner!
We think you need these skills to ace Branch Assistant in Banbury
Some tips for your application 🫡
Showcase Your Engineering Skills:In the building systems supply engineering field, make sure to highlight your technical skills in your CV. Include any relevant software certifications or engineering tools you’re proficient with. Demonstrating your ability to use industry-specific technologies can really set you apart!
Quantify Your Achievements:Employers love to see how you've made an impact in your previous roles. When detailing your work experience, try to include quantifiable achievements—like how you improved a system’s efficiency by a percentage or managed a project that saved your last company X amount. This shows you're results-driven and could help us at PLUS Ltd.
Tailor Your Cover Letter:Don’t just reuse the same old cover letter! Personalise it for the Branch Assistant role at PLUS Ltd. Talk about your passion for building systems and why this position excites you. We want to see your personality shine through and how you envision contributing to our team.
Include Relevant Projects:If you’ve worked on specific projects related to building systems supply engineering, don’t forget to mention them! Include any reports or case studies that showcase your problem-solving abilities and project management skills. This portfolio of work can really illustrate your expertise to us.
How to prepare for a job interview at PLUS Ltd
✨Know Your Technical Stuff
For a role in building systems supply engineering, make sure you're clued up about the latest technologies and tools in the field. Brush up on your knowledge of HVAC systems, plumbing, electrical layouts, and any relevant software used in modelling or design.
✨Showcase Real Projects
Since this is a full-time position, the interviewers will be keen to see your relevant experience. Bring along a portfolio that highlights the projects you've worked on, focusing on your role and the impact you had. Be ready to discuss the challenges faced and how you overcame them.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions during your interview. They may ask how you would approach a specific design challenge or troubleshoot an existing system. Think about examples from your past work where you successfully tackled problems, and be ready to articulate your thought process.
✨Understand the Industry Landscape
It's crucial to have a good grasp of the current trends affecting building systems, like sustainable engineering practices or smart technology integration. Familiarise yourself with recent advancements and be prepared to discuss how they might influence your work at PLUS Ltd.
